Recently I wanted to cancel all my 1and1 domains, I do NOT NEED THE DOMAINS ANYMORE I don't care if they are released or if someone just deletes them. I canceld the domains 3 weeks ago at http://cancel.1and1.com as needed. I got a confirmation e-mail about it being canceld, all the confirmation e-mails and the status is vailded as "Authorised" on the status section. They now charged me for one of my domains and threaten to send me to a collection agency if I do not pay for what I canceld 3 weeks ago! the options I had for canceling was "as soon as possible", and that's the one I used and I was told it should take about 2 weeks to cancel from that date. I want to take a long walk off a short bridge, I am HUGELY stressed what should I do!?!?!?!?!?!
That is a bit stupid on the part of 1and1. Have you tried calling them? Sometimes they might take you more seriously if it's a verbal confrontation. I would highly recommend this! If you canceled them like you said you did, they have no right to charge you again.
Search for 1and1 and collections. My brother who would have no problem paying his 1and1 bill was sent to collections because the card he had expired and he never was called or anything about it. One idea is to sell the domains here to cover what you owe.
I haaate 1and1 hosting. I used them for 3 years when they gave hosting away but now they are horrible.
I would be worried - do some searches - their practice on sending to collections is very common. Other registrars and web-hosts will stop the service if the card is bad or bill not paid on time, they work the other way. They keep billing you and then send to collections. This must be how they pay for 20 pages of ads within one magazine (seen it.)
1 & 1 is loosing money BIG time. That's why they lie so much. Look at their promotions. They have been saying for 6 months now that their promotion is expiring. But they NEVER EXPIRE. They just get cheaper.