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1 and 1 hosting

Discussion in 'General Business' started by mcsp, Jul 27, 2007.

  1. #1
    My partner is using 1 and 1 for some of his sites and wants to look at using them for our clients. I did a bit of research on them and found a lot of unhappy people. Has any one ever used them ?

    I use a local host for my site here in MPLS and I have to say I have never had any troubles with them. They are not cheap but very reliable and customer service is A+.

    Would love any feed back some of you may have on 1 and 1
    SEMrush
    thanks
     
    mcsp, Jul 27, 2007 IP
    SEMrush
  2. RingBoxer

    RingBoxer Peon

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    #2
    I didn't use 1 nad 1 hosting. I used Aplus.net and was happy with them. If your partner is happy with 1 and 1 you can continue using their services...
     
    RingBoxer, Jul 27, 2007 IP
  3. syedwasi87

    syedwasi87 Active Member

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    #3
    i have heard that there are some issues with 1and1..

    are they really cheap or something?

    its best to stick to the reputable ones like godaddy,servage,hostgator or ixwebhsosting..
     
    syedwasi87, Jul 27, 2007 IP
  4. webcosmo

    webcosmo Notable Member

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    #4
    Its cheap for sure. Best hosting you can get is from peer1 or interland. they have award winning customer service. for regular sites i will suggest go with godaddy. they are good for the money you pay.
    if you are having dedicated server, interland is the best, i use them.
     
    webcosmo, Jul 27, 2007 IP
  5. Goran

    Goran Peon

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    #5
    I use 1and1. I have the linux hosting with 2 domains. Very cheap and honestly to this day my site has not been down (and I always check my own sites haha)
     
    Goran, Jul 27, 2007 IP
  6. tarponkeith

    tarponkeith Well-Known Member

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    #6
    For my ASP based sites I use 1&1's microsoft shared package...

    They have short outages (maybe 20-30 mins) every month or two... But other then that, great hosting, good support...
     
    tarponkeith, Jul 27, 2007 IP
  7. PowerExtreme

    PowerExtreme Banned

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    #7
    ppl say 1 and 1 isnt that good
     
    PowerExtreme, Jul 27, 2007 IP
  8. alex_d1

    alex_d1 Well-Known Member

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    #8
    I have a hosting package with them based in the UK.
    When things work - all is good.
    When things start to go wrong - then the problems start. Telephone and email support are useless. Emails take 2 days to be replied to, and then problems are not always fixed.

    Just from my experience, I would avoid hosting with 1and1.

    Good luck though with whatever you do.
     
    alex_d1, Jul 28, 2007 IP
  9. bunnybling

    bunnybling Peon

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    #9
    We have six managed servers with 1an1. Excellent service, although I've ben o hold waiting for phone service as long as 5 minutes.

    I would recommend them.
     
    bunnybling, Jul 28, 2007 IP
  10. levikay

    levikay Active Member

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    #10
    well i used to have 1and1 but not anymore i canceled my account.
    after i canceled they took out 29 $ from my CC then i called them to find out y i was waiting on the phone for about 30 min finally some one comes and asked to fax my bank statement so i did which cost me 3 $ then after a few days they gave me 23$ so i lost 9$ thanks to their hosting.
     
    levikay, Jul 28, 2007 IP
  11. bunnybling

    bunnybling Peon

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    #11
    Did you give 30 days notice as stated in their TOS?

    If not they are pretty decent to give a refund.
     
    bunnybling, Jul 28, 2007 IP
  12. levikay

    levikay Active Member

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    #12
    NO NO i canceled my account one year before they took this money.
    my account was canceled in 2006 may
    they took the money like two months ago in like may 07
     
    levikay, Jul 28, 2007 IP
  13. InFloW

    InFloW Peon

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    #13

    In the future if something like that happens I suggest just doing a chargeback if it's going to cost you money to get it straightened out. They'll think twice about doing that sort of thing when they get hit with a $30 charge back fee by their credit card processor.
     
    InFloW, Jul 28, 2007 IP
  14. etali

    etali Well-Known Member

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    #14
    I used to use 1 and 1, I didn't have any problems with them, and haven't experienced anything dodgy since I moved away from them. I left them because I got free hosting from a friend for a while, and you can't really compete with free :)

    I think any huge company will always have dis-satisfied customers as well as happy ones, and the angry ones are usually more vocal.
     
    etali, Jul 28, 2007 IP
  15. RECEP

    RECEP Well-Known Member

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    #15
    in pc magazines it showes or declares itself worlds number one web hosting company, but it seems it is not cos of many unhappy peoples all around world. They also dont accept costumers from specific countries. Like me :D so l wont use them, if they refuse me, l refuse them too, l have a reason.
     
    RECEP, Jul 28, 2007 IP
  16. toby

    toby Notable Member

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    #16
    heard lot of not so good things about them , so beware.
     
    toby, Jul 28, 2007 IP
  17. bunnybling

    bunnybling Peon

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    #17
    Exactly, and most times there is another side to the story.

    I remember PayPal had a horrible rep because they froze accounts. I made many inquiries to the various complaintants in the forums and never got a straight story about their activities that may have caused the problem.
     
    bunnybling, Jul 28, 2007 IP
  18. aceeca

    aceeca Well-Known Member

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    #18
    I have used 1and1 for my websites as well as for other needs of my clients.

    They are cheap, but you get what you paid for.

    I have moved to host9.

    --Ace
     
    aceeca, Jul 28, 2007 IP
  19. Concept

    Concept Peon

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    #19
    My friend used to have a managed server with them, in the UK. It started working well but the support wasnt up to scratch, so we cancelled, but they still took some money from us.

    But like others have already said here, people tend to inform others when bad things happen, but do not usually share good views with most, so you are most likely going to hear mainly the bad ones.
     
    Concept, Jul 28, 2007 IP
  20. adrian88

    adrian88 Peon

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    #20
    i use 1and1 and i like it.
    its affordable.
    my sites dont make that much money.
    so affodability is key.
     
    adrian88, Jul 28, 2007 IP