$0 balance "Plain" statements intermingled with "Fancy" Statements

Discussion in 'Optigold ISP' started by dhardison, Jul 13, 2005.

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  1. #1
    Optigold v. 3.34
    We started printing off our customer statements today.
    We noticed several statements printed out in "plain" format, not our normal format. The customers who received this type of statement do have a balance, but the the "plain" statement showed a $0 balance. There does not seem to be a pattern we can find.

    Is there somewhere we can look?
     
    dhardison, Jul 13, 2005 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    Any possibility you could scan/fax a copy of each type you are seeing?
     
    digitalpoint, Jul 13, 2005 IP
  3. guitarbinge

    guitarbinge Peon

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    #3
    has this problem been fixed?
     
    guitarbinge, May 5, 2008 IP
  4. Twine

    Twine Peon

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    #4
    Probably not unless you have a log keeping script.
     
    Twine, Feb 4, 2009 IP