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My VPS has had a lot of outages and their server is very oversold. Their support is very bad, I have opened several tickets and not one reply. Now lets get down to the real nitty gritty. About a month ago, my VPS (and many others) went down and it was a couple days later when they sent everyone an email saying they're moving to a different data center (I am assuming this is because they got kicked out of it). Then for the last month, my VPS was not working and they never replied to any of the tickets I sent. It was just today that I received an email saying that everything is now again and they gave me my new login information. Well, everything is not back to normal and I still can't access my server. By the looks of it (because they didn't give me a root login), they just moved everyones cPanel accounts over and deleted everything else in their VPS. So now we are all stuck with cPanel reseller accounts that don't work instead of the VPS we paid for. I wouldn't even give these guys a 1 out of 10, they are a real big joke and they have been nothing but a hassle! TL;DR Stay away at all costs!
Well you made a good decision. I am still left high and dry with them. It has been 2+ months now since they screwed me (and everyone else) over and not even one reply to my emails that I sent since. All of MySQL databases are completely gone and all I have is this reseller account. Whats sad is everyone seems to let them get away with it. I have contacted 2CO about getting my money back but they won't do anything and I contacted their data center about them and they don't care either. The only thing I can do is spread the word...