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Shipment Route - Customer Question

Discussion in 'General Business' started by stmiki, Oct 28, 2008.

0
  1. #1
    Hey,

    I shipped an item from Texas to a customer in Maine and the customer had just sent me an inquiry as to why the product was shipped from Texas to Montana, the complete opposite direction - and is still in route.

    
EARTH CITY,
MO,  US 	10/28/2008 	5:46 P.M. 	ARRIVAL SCAN
MESQUITE,
TX,  US 	10/28/2008 	7:16 A.M. 	DEPARTURE SCAN
	10/28/2008 	3:20 A.M. 	ARRIVAL SCAN
AUSTIN,
TX,  US 	10/27/2008 	11:23 P.M. 	DEPARTURE SCAN
	10/27/2008 	8:44 P.M. 	ORIGIN SCAN
US 	10/27/2008 	5:02 P.M. 	BILLING INFORMATION RECEIVED
    Code (markup):
    Hope you see what I mean, why would it go from TX to MO, the opposite side of Maine. Maybe plane transport?
     
    stmiki, Oct 28, 2008 IP
  2. mentos

    mentos Prominent Member

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    #2
    What shipping company you use?
    IMO,this is due to the shipping company fault.
    You can try to contact your shipping company for clarification
     
    mentos, Oct 28, 2008 IP
  3. eddie

    eddie snowrider

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    #3
    MO = Missouri
    MT = Montana
     
    eddie, Oct 28, 2008 IP
  4. stmiki

    stmiki Peon

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    #4
    Well I figured that out a few moments ago LOL

    thanks for the help guys :D
     
    stmiki, Oct 29, 2008 IP
  5. Valerie08

    Valerie08 Peon

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    #5
    Hi! have you contacted the shipping company you used? I think it's a mistake on their part.
     
    Valerie08, Oct 30, 2008 IP