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Host suspended website and won't respond! What can I do

Discussion in 'Legal Issues' started by Schappster, Sep 27, 2008.

  1. #1
    My first mistake was paying only 9.99 for web hosting, again you get what you pay for.

    However they claim I've exceeded my bandwidth for the month and suspended my website. It has remained suspended for over 6 months!!!!! Never once have they replied to any of my support tickets and e-mails.

    My question is, can I still save my data? It is a wordpress blog. I cannot access my Cpanel, FTP or anything

    The domain is www.pestcemetery.com

    Thanks so much,
    Jason
     
    Schappster, Sep 27, 2008 IP
  2. deakster

    deakster Peon

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    #2
    deakster, Sep 27, 2008 IP
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  3. Hoster1983

    Hoster1983 Active Member

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    Hoster1983, Sep 27, 2008 IP
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  4. scoopy82

    scoopy82 Active Member

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    #4
    Bandwidth is supposed to reset itself at the end of each month. Well thats the way us real hosts work it ;)

    I suppose you don't have any backups at all? But maybe you haven't updated much recently and you can salvage most of your posts as of Jan. 2008 here:

    web.archive.org/web/20080110183244/http://www.pestcemetery.com/
     
    scoopy82, Sep 27, 2008 IP
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  5. Schappster

    Schappster Peon

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    #5
    Thanks to all I've contacted them, scoopy your post really helped The site got suspended shortly after that so thats almost all of the articles!!!!

    + Rep to all of you guys!!!!

    and whatever you do never never buy hosting from mydosty!!!!

    -jason
     
    Schappster, Sep 27, 2008 IP
  6. deakster

    deakster Peon

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    #6
    lol, thanks :) i'm pleased you got sorted.
     
    deakster, Sep 27, 2008 IP
  7. Hoster1983

    Hoster1983 Active Member

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    #7
    Rule of the thumb, I never buy web hosting from anyone here on digital point, and especially those who promise 99.9% up time. Most of them are resellers anyway, pretending they own the whole data center.

    Its better to spend a few more bucks and buy web hosting from reputable web hosting providers.
     
    Hoster1983, Sep 27, 2008 IP
  8. dscurlock

    dscurlock Prominent Member

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    #8
    how true. I do not even know why small timers want to get into hosting. it takes a lot of effort, and a lot of trouble, and if your down for 30 seconds, you've already lost 10 customers... :)
     
    dscurlock, Sep 29, 2008 IP
  9. adminranger

    adminranger Peon

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    Best bet is to call the company if you can reach them. I guess the important lesson here is to remember to back up often. Only use a quality host.
     
    adminranger, Sep 29, 2008 IP