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Yahoo customer support sucks.

Discussion in 'Yahoo' started by fireflyproject, Jun 16, 2008.

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  1. #1
    I've been on hold for 22 minutes. This is ridiculous.

    This is why I warn all my clients NOT to use them as their host... pathetic.
     
    fireflyproject, Jun 16, 2008 IP
  2. indyeah

    indyeah Well-Known Member

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    #2
    on hold for 22 mins.??...dang!!, probably the "yahoo guy" is busy scanning your problem on google.
     
    indyeah, Jun 16, 2008 IP
  3. indyonline

    indyonline Prominent Member

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    #3
    LOL! Your both right! I have one site hosted by them and I have the same problem. I just give up. I was sending people there cause the commision is good but I dont anymore. I dont want nobody getting mad at me!
     
    indyonline, Jun 16, 2008 IP
  4. fireflyproject

    fireflyproject Active Member

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    #4
    Yeah, I ended up sitting on hold for over an hour... ended up just hanging up. I"m recommending my client changes hosts... God I hate them.
     
    fireflyproject, Jun 17, 2008 IP
  5. fap

    fap Peon

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    #5
    I had them for a while. The service is hit and miss. There were times where they were very helpful and would pick up the phone in 30 seconds.

    Other times required a longer wait.

    The main reason I left though was the inflexible environment if you are doing anything with PHP or that requires a real Cpanel.

    Much happier with my current host - their support is EXCELLENT!
     
    fap, Jun 17, 2008 IP
  6. Luke Beale

    Luke Beale Peon

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    #6
    Wow :(

    Thats a long time to be kept on hold.

    Why was you on hold anyway?
     
    Luke Beale, Jun 17, 2008 IP
  7. indyonline

    indyonline Prominent Member

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    #7
    ya that's why I transferred my sites, cause they don't handle much php. only there stuff.
     
    indyonline, Jun 17, 2008 IP
  8. charger

    charger Greenhorn

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    #8
    yahoo is slow to respond, just hang in there
     
    charger, Jun 17, 2008 IP
  9. homebizseo

    homebizseo Peon

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    #9
    homebizseo, Jun 17, 2008 IP
  10. Sam 735

    Sam 735 Well-Known Member

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    #10
    Yahoo! is big and busy...That's why it can ignore some calls...
     
    Sam 735, Jun 18, 2008 IP
  11. -master-of-?-

    -master-of-?- Banned

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    #11
    YAHOO SUCKS...they dont know shit about any thing they are big just because they ran a lame chatting which the yahoo ids can be owner easily and disabled too..
    and about busy?!yea i accept it..cause of that kind of lame service many of customers are angry and callin those idiots:))
     
    -master-of-?-, Jun 18, 2008 IP
  12. fireflyproject

    fireflyproject Active Member

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    #12
    Because their 'control panel', if you can call it that, doesn't set up phpMyAdmin properly.
     
    fireflyproject, Jun 18, 2008 IP
  13. FL954

    FL954 Peon

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    #13
    They charged me $12 after i tranfered one of my domains to godaddy and i called the customer support to get my money back and the machine said hold time " 30 Minutes " and i said F That and hunged up after 15 minutes, i will transfer all my domains from yahoo to godaddy they raised their price on domains, guess they are in desperate need of money.
     
    FL954, Jun 20, 2008 IP
  14. conorod

    conorod Active Member

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    #14
    Yahoo support is terrible, don't use them.
     
    conorod, Jun 20, 2008 IP
  15. Tori

    Tori Peon

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    #15
    I gave up on Yahoo a while back. The support they offer is horrible.
     
    Tori, Jun 20, 2008 IP
  16. homebizseo

    homebizseo Peon

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    #16
    homebizseo, Jun 20, 2008 IP
  17. kentuckyslone

    kentuckyslone Notable Member

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    #17
    Several years ago I tried Yahoo hosting and they were the absolute worst I have ever experienced. Terrible service and if you ever have to call them? they outsource their customer service and you will probably never get to talk with anyone who knows anything or can help. I could go on and on but I will just say they really stink.
     
    kentuckyslone, Jun 20, 2008 IP
  18. NwS

    NwS Well-Known Member

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    #18
    Like google is any better..
     
    NwS, Jun 20, 2008 IP
  19. sweetfunny

    sweetfunny Banned

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    #19
    Ok then, have you tried ringing Google?
     
    sweetfunny, Jun 20, 2008 IP
  20. kentuckyslone

    kentuckyslone Notable Member

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    #20
    Hmmm, I didnt realize that Google did web hosting ;)
     
    kentuckyslone, Jun 20, 2008 IP
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