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https, but no padlock!

Discussion in 'Site & Server Administration' started by briandunning, Mar 16, 2006.

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  1. #1
    Today I've had two customers report that my ordering page does not show the padlock icon. One, who I had on the phone and who actually had a clue, reported that his address bar did in fact show https, despite the lack of a padlock icon in his browser. Unfortunately I forgot to ask which browser, but in any event there does appear to be an issue.

    In years, this has never happened before. I can't reproduce it.

    The only thing I can think of is that I got a cert from GoDaddy for $19 instead of an expensive Verisign or Thawte cert, about a month ago. It's a Red Hat server. Do you think this might be the cause?

    Any clever brainstorms appreciated.
     
    briandunning, Mar 16, 2006 IP
  2. briandunning

    briandunning Active Member

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    #2
    I found the problem - a graphic was being referenced by its full URL, thus causing the "page contains both secure and insecure items" dialog, and then no padlock. I fixed the URL and now it works properly. Interesting, I never noticed that "feature" before. :)
     
    briandunning, Mar 16, 2006 IP
  3. Corey Bryant

    Corey Bryant Texan at Heart

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    #3
    Usually on IE - it will warn you about this unless you have that feature turned off
     
    Corey Bryant, Mar 18, 2006 IP