A Call At Google is a Total Pain In The ASS .....

Discussion in 'AdSense' started by technolarity, Jan 25, 2008.

  1. #1
    Lazy Blogger Tamish was having huge problems with his Adsense Account , so he thought about Calling up Google and solve his issue faster .
    Much to his disappointed it was a total NIGHTMARE !!

    Source

     
    technolarity, Jan 25, 2008 IP
  2. Fka200

    Fka200 Guest

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    #2
    Getting an AdSense Rep on the phone for publishers wouldn't be realistic. Do you know how many calls they'd get in a day?

    I also remember reading on Google's site there was no AdSense number and all problems must be e-mailed.
     
    Fka200, Jan 25, 2008 IP
  3. sultanofseo

    sultanofseo Notable Member

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    #3
    i wouldn;t even try calling them. when it takes days for them to anser an email, how many people they would need to offer phone support within reasonable amout of time? its just not realistic expectation
     
    sultanofseo, Jan 25, 2008 IP
  4. jakeruston

    jakeruston Banned

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    #4
    Wow, it just shows how bad the support is :p
     
    jakeruston, Jan 25, 2008 IP
  5. Fka200

    Fka200 Guest

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    #5
    AdSense has no "Call Us" number. Therefore phone support doesn't exist and something that doesn't exist can't be bad. Useless bashing of AdSense.
     
    Fka200, Jan 25, 2008 IP
  6. windtalker

    windtalker Well-Known Member

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    #6
    What are you talking about?:confused: When a company offers a service, advertising, contract, etc. but do not have support that is also "bad support" because it is definitely not a good thing for the publisher, regardless if it is realistic or not for Google. This is business.
    even cj.com which is widely known throughout the internet/webmaster /affiliate world have phone support. If Google can not realisticly have adsense support, then how the hell can they realisticly have adwords support, even live on the spot online chat?


    I'm even amazed how my adwords emails is answered within a day, while my adsense emails (I use a different email for adsense) can take up to a week to be answered. I would think if Google also had better adsense support, their adsense service would perform better. At least they can better organize the information online for adsense, it is a mess.
     
    windtalker, Jan 25, 2008 IP
  7. Fka200

    Fka200 Guest

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    #7
    Please re-read my comment.
     
    Fka200, Jan 25, 2008 IP
  8. Sem-Advance

    Sem-Advance Notable Member

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    #8
    Why Google Does Not Have A Adsense Telephone Number??

    I'll give a few reasons below

    =========================================================================================================

    Adsense Publisher Earning $5.00 per month

    Hello Google I have a problem

    Google Rep: How can I help you?

    Adsense Publisher Earning $5.00 per month

    Why did my rankings drop?...now I am earning $1.00 per month

    Google Rep: hangs up

    ======================================================

    Adsense Publisher Earning $5.00 per month

    Hello Google I have a problem

    Google Rep: How can I help you?

    Adsense Publisher Earning $5.00 per month

    Why did my PageRank drop??

    Google Rep: hangs up

    ========================================================

    Adsense Publisher Earning $5.00 per month

    Hello Google I have a problem

    Google Rep: How can I help you?

    Adsense Publisher Earning $5.00 per month

    Why is my site not in the Google index??..now I make only $0.50 per month

    Google Rep: hangs up

    =========================================================

    Adsense Publisher Earning $5.00 per month

    Hello Google I have a problem

    Google Rep: How can I help you?

    Adsense Publisher Earning $5.00 per month

    How many backlinks you have counted to my site??

    Google Rep: hangs up

    ========================================================

    Adsense Publisher Earning $5.00 per month

    Hello Google I have a problem

    Google Rep: How can I help you?

    Adsense Publisher Earning $5.00 per month

    How come Yahoo has counted more backlinks than you have for my site?

    Google Rep: hangs up

    =========================================================

    Adsense Publisher Earning $5.00 per month

    Hello Google I have a problem

    Google Rep: How can I help you?

    Adsense Publisher Earning $5.00 per month

    How do I SEO my site so I can be # 1 for viagra???

    Google Rep: hangs up


    =======================================================

    These examples and many more idiotic questions that could be asked are why Google does not publish a phone number.....

    ;)
     
    Sem-Advance, Jan 25, 2008 IP
    Tearabite likes this.
  9. windtalker

    windtalker Well-Known Member

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    #9
    Please reread mine.;)
     
    windtalker, Jan 25, 2008 IP
  10. leeza

    leeza Peon

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    #10
    you find that no with your search... google not said anywhere that no is for adsense support. right? then its your fault, you call on wrong no :) think with cool mind.
     
    leeza, Jan 25, 2008 IP
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  11. Fka200

    Fka200 Guest

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    #11
    You were commenting on something that made absolutely no sense to what I wrote. I clearly wrote since AdSense Phone Service doesn't exist, it was useless bashing of AdSense.

    You then came and said "What are you talking about?"

    I'm saying if something doesn't exist, then it cannot be bad.

    The point you were trying to get across is that they SHOULD have it while mine was they don't and have never mentioned they did, so saying the phone support is bad is irrelevant since it DOESN'T EXIST.

    Hope you understand. Thread dead for me.

    P.S: Sem-Advance, I agree 100%. That's why I said it's unrealistic for AdSense to have phone support. You have tons of people asking questions that can be found with a SIMPLE GLIMPSE of the TOS on the forum. Imagine if AdSense opened phone support! "Can I add more than one site?" "What Are Channels."

    Just wouldn't seem realistic. Plus CJ + AdSense are somewhat different. CJ is commission based while AdSense is CPC.

    Rep'd.
     
    Fka200, Jan 25, 2008 IP
  12. windtalker

    windtalker Well-Known Member

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    #12
    Obviously we disagree on that opinion
     
    windtalker, Jan 25, 2008 IP
  13. Sem-Advance

    Sem-Advance Notable Member

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    #13
    Thank you and what I added was just from one small faction of Google the adwords calls...calls about maps, google local, google this, and google that, would drive Google switchboard insane to say the least.

    CJ may have millions of publishers.... but few are active... and there are not many who are going to call and ask why if their rankings dropped their income dropped....

    :)
     
    Sem-Advance, Jan 25, 2008 IP
  14. sweetfunny

    sweetfunny Banned

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    #14
    I do see their point, it would take a lot of resources to handle all the stupid inquiries.. But if you're earning 1k a day, a phone call every 6 months when you have an issue would be nice.

    If i had a issue with my offline job when i was earning $600 a week, i could go to his house any time and sit by the pool with a beer and talk.

    Even a credit system would be good, for every 30k in revenue you receive you get 1 credit for priority support via phone.
     
    sweetfunny, Jan 25, 2008 IP
  15. mysticenigma

    mysticenigma Peon

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    #15
    Awesome, Very Funny.. ROFL!!!

     
    mysticenigma, Jan 25, 2008 IP
  16. Zafar Ahmed

    Zafar Ahmed Active Member

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    #16
    Ever tried calling Microsoft? worse than a nightmare :)
     
    Zafar Ahmed, Jan 25, 2008 IP
  17. Barti1987

    Barti1987 Well-Known Member

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    #17
    Google Adsense doesn't have a support number, how stupid is the guy in the blog is?!

    There are divisions in a company, which aren't related to each other.

    For examples, you don't call Disney's main office if you are having trouble with ESPN or Touchstone pictures.

    Peace,
     
    Barti1987, Jan 25, 2008 IP
  18. flaco

    flaco Peon

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    #18
    Calling Google for AdSense issues is useless. They don't make ANY money off of AdSense, they do off AdWords. Are you going to support a cash cow, or the thing that doesn't give you nearly any money...
     
    flaco, Jan 25, 2008 IP
  19. Zafar Ahmed

    Zafar Ahmed Active Member

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    #19

    Disagree.

    They transfer your call to ESPN or Touchstone pictures politely.
     
    Zafar Ahmed, Jan 25, 2008 IP
  20. Fka200

    Fka200 Guest

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    #20
    Premium publishers get assigned their own reps and they do have the ability to make calls. But Premium vs Normal publishers are two extreme cases.... opposite sides of the wavelength!
     
    Fka200, Jan 25, 2008 IP