Beware of hostgator!!

Discussion in 'General Chat' started by tipsguru, Jan 23, 2008.

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  1. hostgator

    hostgator Peon

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    #61
    1. 10x the average site is nothing. 10x everyone on the server combined means everyone on the server is offline. It's either one site gets suspended or everyone stays offline. Do you recommend we give them enough time to get moved while everyone remains offline on the server?

    2. On a dedicated we don't care how much you overload it and crash it. It's not taking a few 100 other sites down with it meaning we don't have to suspend you. It's possible it would be enough but be very slow. There's no way to always know.

    3. We only have a few people in our company that are trained on setting up servers. Theplanet doesn't do very much if anything to secure a server, upgrade kernals, apache, etc. If we delivered them the way theplanet gave to us that would only take minutes but since our boxes are managed we can't do that.

    4. Were giving a free month with a full refund being issued. Either way you have 30 days completely free good luck trying to get theplanet to do this.

    I know nothing about platinumservermanagement.com and they could be the best management company in the world, but I do know most management companies are a dime a dozen going out of business all the time and providing horrible services. We also get priority support from theplanet when it comes to issues like network and hardware. So even if you do find someone that can do a better job managing cheaper they will not have the connection we do with even small things such as a server reboots as we do being planet's largest customer.
     
    hostgator, Jan 23, 2008 IP
  2. hostgator

    hostgator Peon

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    #62
    KingMohan What is your domain for your prison break forum? I'll give you a $100 if people aren't discussing were to dl illegal files from and it's not a stolen vbulletin. We actually don't enforce nulled vulletin's until vbulletin's laywers send us a letter. So if we said this it means they contacted us. We are way to busy to actively be investigating every version of everything out there to make sure it's legit. If we kick someone for any reason we have no problem refunding the monthly fee. The last thing we want to do is piss someone off even further for giving them the boot.

    Zerosleep a mysql driven site that receives 18k uniques is usually receiving 100k's of page views which usually means they are crashing a server and need a dedicated.
     
    hostgator, Jan 23, 2008 IP
  3. prilep

    prilep Well-Known Member

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    #63
    These 2 posts explain alot. I told you guys brent always makes the situation better.

    - Prilep :D
     
    prilep, Jan 23, 2008 IP
  4. tushardhoot1

    tushardhoot1 Active Member

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    #64
    Very honourable hostgator...

    But I still like bluehost better :p
     
    tushardhoot1, Jan 23, 2008 IP
  5. BusinessMinded08

    BusinessMinded08 Peon

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    #65
    Maybe its just me but this isn't making any sense to me what so ever.

    And for the record, I've heard many good things about PSG and just because you have priority doesn't mean nothing. If "The Planet" wanted to, they could give you the boot. Your working on their terms, their datacenter, their servers. And just like anyone else, you probably won't get preferential treatment. So what you have lots of servers and your their biggest client, they want the business of others besides just HG... so you can't say that you have "prioirty" over everyone else. That is like saying "You can come to the datacenter, but if we come in there, we get priority before you do."

    Other then that, your basically dropshipping The Planet's servers and you manage the servers. Where in the description can that designate you as a host? Basically your a "server management" company, not a host.

    But hey, then again, just my .02 cents
     
    BusinessMinded08, Jan 23, 2008 IP
  6. HPA

    HPA Notable Member

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    #66
    A very good reason. And they profit around $60 a month, from each dedicated server! Where as other management companies only charge $30 to $40, on an average basis!
     
    HPA, Jan 23, 2008 IP
  7. tipsguru

    tipsguru Active Member

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    #67
    to mr. hostgator, we have replied all the tickets, yes i MEAN ALL THE TICKETS!!!
    and one of your so called admin suggest me to take a dedicated server. i mean to upgrade my baby shared hosting to a dedicated server. The only reason hostgator showed me to suspend the account was to use maximum resource. and thats the story :)
     
    tipsguru, Jan 23, 2008 IP
  8. micksss

    micksss Notable Member

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    #68
    Clear violation of HG's TOS here. End of story.
     
    micksss, Jan 23, 2008 IP
  9. prilep

    prilep Well-Known Member

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    #69
    See told you brent will get it all sorted out. Glad to hear its working out.

    - Prilep :D
     
    prilep, Jan 23, 2008 IP
  10. BusinessMinded08

    BusinessMinded08 Peon

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    #70
    Not to argue... but have you even read any of this thread...? Its apparent you jumped to conclusions...
     
    BusinessMinded08, Jan 23, 2008 IP
  11. BusinessMinded08

    BusinessMinded08 Peon

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    #71
    ^^ To you it might not of, but maybe you need to read it again, my post's had everything to do with HG's actions, its just a bit of a shame that you can't find the relevancy in it. Trust me, HG has some issues they need to iron out and that is coming from a "customer's point of view."
     
    BusinessMinded08, Jan 23, 2008 IP
  12. samlocalguy

    samlocalguy Active Member

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    #72
    A big supporter of Host Gator...

    Very informatics thread... Learning lots of about Hosting...

    I never heard any -ve review against Host gator... But Here I see...
    NO one is secured in Hosting... I think ....
    I am too much puzzled about hosting that which one is best...... lolz :)
     
    samlocalguy, Jan 23, 2008 IP
  13. hostgator

    hostgator Peon

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    #73
    Your right.....

    They treat our multi million dollar account the same as a couple thousand dollar account.

    They give all their customers a "white gloves team".

    We only host 700,000+ websites which wouldn't qualify us as a hosting company. The planet never logs into our servers... we handle all the support.... What exactly is a hosting company in your definition?
     
    hostgator, Jan 23, 2008 IP
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  14. prilep

    prilep Well-Known Member

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    #74
    Thats because I love hostgator. They are great. If i cant fit a client on my hosting i always forward them to hostgator.

    - Prilep :D
     
    prilep, Jan 23, 2008 IP
  15. vfistri1

    vfistri1 Active Member

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    #75
    1. think hostgator showed he knows what he*s doing and did his job well so you have no reasons to attack him/them for doing *something wrong* .
    2. I read the whole topic and saw someone saying he will acknowledge HS as reputable hosting company if they come here and explain what happend, but didn*t see any of it.
    3.and for that *nulled vbulleting forum* - in hs tos it is written :
    Forums and or websites that distribute or link to warez content is prohibited
    so you broke the tos and they did what is written in tos. (if there was going on a discussion about where to dl illegal episodes )

    and to hire a lawyer for 500 $ of damage ... in my country i have a few friends who are lawyers and i asked them... and there are no chances that someone who is decent lawyer would sue for that sum of money som1 who is from abroad. (i am from croatia-country in europe)
     
    vfistri1, Jan 23, 2008 IP
  16. kentuckyslone

    kentuckyslone Notable Member

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    #76
    I have to say that I have been dealing with HostGator for nearly three years. Although I had a few very minor problems during that time (all were quickly dealt with and resolved) I am 100% satisfied with them.
     
    kentuckyslone, Jan 23, 2008 IP
  17. BusinessMinded08

    BusinessMinded08 Peon

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    #77
    I would say so, you think just because your a multi-million dollar company you should get presidential treatment. Well guess what, it doesn't work like that. And I'm sure if The Planet had to choose between thousands of successful clients compared to one happy company, they'd take the thousands of customers first. Guaranteed.

    Your basically sitting here saying that The Planet would help you out before helping their direct customers. Your simply the "middle man" in this whole deal, so what puts you first in front of everyone else? Your so called "multi million dollar" business... pst, yeah right.

    Here is the definition of a hosting company is somebody who host's people. "Your" servers don't host nothing, if my mind serves me correctly, you said your on The Planet's dedicated servers. These are NOT your hosting servers, they are the property of THE PLANET. Notice the difference?

    The Planet is paid by you for the servers, do you own the servers that you offer hosting on, no. What do you do? You pay The Planet TO HOST THE WEBSITES and you MANAGE THE SERVERS. Point is: Your NOT a HOST, but simply a MANAGEMENT COMPANY. When you get your own servers (ones that are your property) and your own datacenter, then you are your own host. AT THE VERY LEAST PURCHASE SERVERS!

    1. LOL, its funny though, they apparently didn't do their job if they didn't work with the person. You boot them out without warning them or giving them a chance to fix a problem. How about this... the next time your sitting at home, imagine having a broken sink and the landlord evicts you. No Warning! No Assistance! I think I proved my point basically. Wouldn't you like them to work with you to resolve your issue. I mean, after all you are paying them and feel like you should get a warning or assistance. Terms or no terms... and the landlord (HG in this case) should work with the client/tenant in order to keep a satisfied client/tenant.
    2. I'm still wondering who this was cause I don't remember saying that... anybody else say such a thing?
    3. How does he know it was a nulled vBulletin, he doesn't even know. Notice at the top he said "if you can prove it wasn't nulled I will refund you." Maybe he should've looked into it before giving tips the boot and suspended them. Now what I don't get is it says not to promote illegal downloads, warez, etc. BUT, it also says that you can link to torrents as long as their on another server. Correct me if I'm wrong but isn't torrent illegal software too. Make your mind up HG, do you want them to promote illegal content or not cause I'm confused for one.

    And your lawyer friends must not be about money or justice. In the U.S. our lawyers don't care how much your suing for, as long as they get paid. For all they care, you could be suing for $100 ... as long as they get paid they'll be more then happy to take it to court or review the case for you.

    I'm done with this topic, I've proved my point and from here on I'm not even going to watch this topic. I think everybody would agree that I am right on so many levels so anything else you say from here on is useless.

    Leaving you with that, here are some "similar" stories that I found, add the 2 that was mentioned through out this topics. You might want to think about the next time you decide to choose HG as your "home on the web."

    http://brian1stamendment.blogspot.com/
     
    BusinessMinded08, Jan 23, 2008 IP
  18. InFloW

    InFloW Peon

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    #78
    Hmm so if you do not own the datacenter you are not a host but a management company. Well I'm going to go out and say if you do not run your own world wide network you are not a host but a management company. So based on this there is only about 7 hosts in the world.

    Of course the definition of host would make me believe otherwise
     
    InFloW, Jan 23, 2008 IP
  19. hostgator

    hostgator Peon

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    #79
    1. The tenant has turned their apartment into a meth lab. I guess he should be allowed to complete his batch risking blowing up the rest of the building. Apartments also turn away people with criminal records all the time....

    Not everything on torrents are illegal. We actually had torrents as against tos until many legitimate people complained.

    http://brian1stamendment.blogspot.com/ This blog is ran by a member of the KKK. It was created in response to us kicking an anti semetic website that signed up with our hosting. "jewwatch.com" go to google and type "jew" it comes up 2nd. The anti deframation league contacted us along with many news papers wondering if we were a racist host. Brian's full alias is "brian white" notice the "white" He's got a few true bad experiences on their but the majority of his postings are completely fabricated. There was also someone on wht who dealt with him when he was running kkk hosting. He got cheated by "brian white" and posted about it.
     
    hostgator, Jan 23, 2008 IP
  20. hostgator

    hostgator Peon

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    #80
    Hey Inflow of course you're going to agree with me because you aren't a real host either. =)
     
    hostgator, Jan 23, 2008 IP
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