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cPanel Addon Domain Error

Discussion in 'Site & Server Administration' started by smg, Dec 22, 2007.

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  1. #1
    Hi

    I purchased a reseller account yesterday and it has all been set-up now but when I try to add an addon domain in cPanel I get the following message:

    I am totally confused and don't know where to go from here. Can anyone direct me in the right direction?

    Thanks
     
    smg, Dec 22, 2007 IP
  2. Colbyt

    Colbyt Notable Member

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    #2
    If you are adding a domain in a reseller account you generally do that in WHM not in cPanel. In order to addon a domain in cPanel you must have at least one domain hosted in your WHM control panel and addon domains must be enabled for that domain.

    There is a period in front of the fasterhosts above. Is that a typo?
     
    Colbyt, Dec 22, 2007 IP
    smg likes this.
  3. smg

    smg Well-Known Member

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    #3
    I have just managed to add a domain hosted at NameCheap, but I only seem to get the error when the domain is hosted with 1&1.

    Don't know if it is a typo, but the dot was in the error message.
     
    smg, Dec 22, 2007 IP
  4. InFloW

    InFloW Peon

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    #4
    Assuming the . is suppose to be there (I cannot remember if they add that in) this error means that the server was unable to determine the IP of the domain so the provider has it set to not allow parked and addon domains to be added when this is the case.
     
    InFloW, Dec 22, 2007 IP
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  5. macG

    macG Well-Known Member

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    #5
    It's just easy to add, I hope your host will help you in this.
     
    macG, Dec 22, 2007 IP
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  6. bturkay

    bturkay Active Member

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    #6
    If you are trying to create a new account under your reseller account,you must use WHM and Create a New Account section to do this..

    If you really want to add a domain on an existing account and see this problem,the best way is contacting with your provider.
     
    bturkay, Dec 23, 2007 IP
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  7. smg

    smg Well-Known Member

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    #7
    Thanks for your help everyone.

    It turned out to be a problem with my reseller host. Will be switching after christmas.

    Merry Christmas to everyone

    Ade
     
    smg, Dec 23, 2007 IP