Is this normal?... MoneyBookers

Hi,

Can someone help?

I sent 6 eur to someone through MoneyBookers, the transcation worked OK but when I contacted the receipient (actually a DP member selling VCC), he told me that he didn't get the 6 EUROS.

Is this normal with moneybookers?
What should I do.

TY for your help

 

Nop is not normal. Doe the transaction show in your history as processed ?!

 

yes it does

 

No, its not normal especially if it says it has been processed on your end.

 

TY...

Then what should I do? write a scam report ???

 

First of all take a screenshot of the transaction and show it to your 'receiver'. Tell him to send you the good or you'll report him to MoneyBookers and to DP.

IS wired to scamm for jut 6 euros ..is just like one pack of cigars ..anyway Let's hope the received will send you the goods you paid for

 

yes conatct mb but i think u recieptant is lieying becoz if never occured to me while sending money through mb.

 

The recipient has a good DP reputation and itrader !!!

 

The only reason I can come up with is that recipient has multiple email addresses and he has disabled the current one (the one you sent money to) , if this is the case he just need to enable that email and money will be in his account.

 

I don't think this is the reason as he is using this email on his website where many buyers send him many (daily I guess).

Thank you for you effort

 

If that's the case then it is not normal. You should contact MB immediately and ask them what is going on. Emailing them won't help (if you want to solve this quickly) so call them and keep us updated what the actual problem was.

BTW are you sure you typed his email correctly??

 

I didn't type his email, I used a form on his website.

 

Did you complete the payment by submitting your Date Of Birth? Does this transaction show up in your payment history? If yes then contact MB alongwith the Transaction ID number asap. I have never heard about such problem in MoneyBookers. Hope you get it fix asap.

 

yeah i agree

 

I confused because the recipient is a DP member with good iTrader and green reps.

 

Hello,

Let him contact moneybookers about the issue. Stay calm. I am sure he wont run with your money.


Thanks

 

Well, It looks like moneybookers is not what it used to be...
I think the recipient was honest, so I stop here and forget what happened (and the 6 EUR as well... LOL)

Thank you for all

 

I contacted MoneyBookers regarding this issue and they replied, No I'm really confused,Moneybookers says it's OK, and the recipient says he received nothing

 

we have contacted and confirmed the transaction

Seems that he/she also contacted moneybookers and they confirmed the payment for him as well. Hope everything will be ok now.

Thank you

 

The problem was solved, but I still don't understand what the problem was.

I think that Moneybookers gave us 2 transaction ID, so I did a test with a friend, I send him 1 cent, the transaction showed in my history with an Id of XXXXXXX0, and on my friends account history is was XXXXXXX1

I thought moneybookers stole my money... LOL