How do u make accounts auto go to CANCELLED

Discussion in 'Optigold ISP' started by jtuttle, Sep 25, 2005.

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  1. #1
    Is there a way to make the account status go to CANCELLED without having to manually change it? I've read all the docs and it appears the field is supposed to be automatically go to CANCELLED when the termination date is put in and the "Cancel account after xx days" is set to as low as 1. what are we missing? ty, jeff
     
    jtuttle, Sep 25, 2005 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    Make sure you run the Cancel Customers button on the main menu (or run it automatically with the Automated Tasks).
     
    digitalpoint, Sep 26, 2005 IP
  3. jtuttle

    jtuttle Guest

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    #3
    excellent, worked great, ty
     
    jtuttle, Sep 26, 2005 IP