We implemented Google Checkout and it's a lot of work to get right because of all of the conversations between our site and Google about the status of orders, and shipment updates. In defense of Paypal, I have to add that PayPal does have a phone number to call and you can talk to a person to try to resolve disputes. You may not like their answer, but they do have a phone. I talked to them on Sunday morning about an issue. With Google Checkout, it seems it's all email. Certainly there isn't a phone number for either merchants or customers. That is disappointing. Matt
Yes, people use it. I think the idea is cool for the consumer in that they can have one account and keep track of orders all over the place. It's almost revolutionary in that regard. I don't think that in the long run the email only support will work for merchant accounts. When you have a problem there, you need help and waiting days for an answer that could go to a spam filter isn't the right solution IMHO.
I have paypal and google checkout buttons side by side on my products, and its about 65% of the transactions use google check out.
I've had a real hard time trying to integrate this for a client's site. The process is far to long winded.
every order i get my sites are from mostly new google users, that is not an issue at all. paypal and google checkout are not similar in the least, google checkout is a merchant processing company.
Not only isn't Google Checkout a threat to Paypal, it is actually worse than any merchants worth mentioning.