The Articlemarketer Dot Com Let Down

Discussion in 'General Marketing' started by Infusionx, Mar 19, 2007.

  1. Infusionx

    Infusionx Well-Known Member

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    #21
    Hers another good example: I submitted an article called " Hoodia Diet Pills in Conjunction with the Typical American Diet"

    After submission I received the folloeing message after 4 days:

    "Article Review
    This article has been reviewed and the following issues have been noted. Please correct the problems noted below."

    "Problem Noted...
    This article contains some content, but also has too much raw advertising. Please remove the advertising part of the article and focus just on the content. You're welcome to include your ad in your About the Author boxes."

    The said article is NOT raw advertising. In fact, its a simple article on the hoodia. If anyone wants to see the article in its unedited form please aks me and I ll Pm it to you. This way you can judge for yourself !
     
    Infusionx, Mar 29, 2007 IP
  2. Bombaywala

    Bombaywala Peon

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    #22
    Why not just ask for your money back and be done with it instead of going on and ranting. Start using iSnare and some other article submission software to submit articles. You will be way better off. My articles get picked up more by publishers when submitted and published via iSnare.
     
    Bombaywala, Mar 29, 2007 IP
  3. Infusionx

    Infusionx Well-Known Member

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    #23
    Yep...Asking for a refund is a good idea which I have already tried. This is the thing that bothers me so much witht his site.....they dont respond to questions or complaints. There is absolutely ZEO support which is the least I can expect for a service I paid almost $ 80,00 for.
     
    Infusionx, Mar 30, 2007 IP
  4. FlyingBear

    FlyingBear Peon

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    #24
    it is a very vague message. I guess they found out 'Hoodia' in your article, then it is an advertising. :)

    you, bad luck. :)

    Bear

     
    FlyingBear, Mar 30, 2007 IP
  5. Infusionx

    Infusionx Well-Known Member

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    #25
    I myself own an article submission site and read most articles quickly before approving them. Some articles are just shirt adverst bursting with back links.
    These "articles" invite you to visit their site and buy their products.

    A simple article called "Hoodia Diet Pills in Conjunction with the Typical American Diet" can hardly be classed as advertising. If this was so I wouldnt be able to approve the article I received this morning called "What is Hoodia Gordonii?". The said article is was well written, had no mistakes no back links in body text and certainly didnt have a call for action. So there is no reason to decline an article simply because a certain brand name in included in the title.,,,,thats 100 % legit.

    Articlemarketer will use any reason to decline the article in order to buy time....that the point I am trying to make.
     
    Infusionx, Mar 31, 2007 IP
  6. jrw1978

    jrw1978 Peon

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    #26
    I've been using Article Marketer for over a year now and am very happy with their service. Yes their editors may be very fussy about the articles they receive, but what's wrong with that? It's only going to benefit you because the better quality your article is, and the less gramatical errors it contains, the greater your chances of your article being accepted by as many places as possible.
     
    jrw1978, Mar 31, 2007 IP
  7. Infusionx

    Infusionx Well-Known Member

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    #27
    Then I envy you a lot. I surely hoped for more and am extremely dissapointed in the service they offer.

    As regards to my articles meeting their submission guidelines. I can only add they auto submit the articles to sites that dont match my article niche ( see previous posts in this thread ) and none of the sites on the submission confirmation list have guidelines that come even close to what articlemarketer expect from a writer.
     
    Infusionx, Mar 31, 2007 IP
  8. FlyingBear

    FlyingBear Peon

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    #28
    I agree with you. They may have a program which tries to filter 'bad' articles. Well, your article happens to have 'hoodia', so, they reject it.

    if they can let us know these secret rules, maybe better.


    bear


     
    FlyingBear, Apr 2, 2007 IP
  9. BIG Mike

    BIG Mike Peon

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    #29
    Both myself and my members got so sick and tired of things like this that we finally bit the bullet and developed our own system for article submission. Doesn't cost us anything and we don't have to worry about unrealistic responses like those I'm reading here.

    I was unable to submit an article through article marketer from the time I joined until I quit 3 months later. All my articles were top notch, no advertising, just pure, well researched content with a link back to my site.

    They got too big, too fast and they just blow people off now rather than fulfill their responsibilities.
     
    BIG Mike, Apr 2, 2007 IP
  10. Infusionx

    Infusionx Well-Known Member

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    #30
    I hear ya Mike but did you ask for a refund or anything. I did last week and all I have received so far is a mail telling me my article needs more attention. This article has been sitting there for over almost 2 weeks and I´ve changed it 10 times already and STILL they dont submit it.

    Im gonna write an article on the subject of "submitting articles to AM".

    I dont care what anyone says. This system is a complete rip-off!
     
    Infusionx, Apr 2, 2007 IP
  11. BIG Mike

    BIG Mike Peon

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    #31
    Nope - never got a dime back and never got an answer to a single email....
     
    BIG Mike, Apr 2, 2007 IP
  12. cellington

    cellington Peon

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    #32
    Hi Everyone,

    You are all correct. My name is Chris Ellington, and I am one of the founders of ArticleMarketer.com.

    To each of you - if you've had problems with our site in the past, I apologize. If we didn't respond to your email, I am sorry. I know how frustrating that can be - and I regret that.

    For awhile lately, I've got to say that things really su.. well, let's just say it was a nightmare around here!

    Want the full story? Read all about our trials and tribulations in the special announcement on our site. Just add /announcement to our main articlemarketer.com address.

    Chris Ellington
    CEO, Article Marketer
     
    cellington, Apr 5, 2007 IP
  13. AvisSoft

    AvisSoft Active Member

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    #33
    Hi,

    Do you think i give a damn about the disaster you had at this point ? I know how i have saved myself from the disaster due to you guys. You have improved nothing in your system. It's still a piece of junk and nothing else.

    Maybe this is another cheap trick to make people visit to your website ? Even after i said that i don't need the diamond review thing then why force it ? Why not just save your time and my time by submitting the damn articles ? Are you running a agency of anti-social nerds ?

    To stay in business and make money YOU HAVE TO DO WHAT CUSTOMER ASKS. If you try to force your stuff ..then you will loose customer. NO CUSTOMER = NO MONEY. THIS IS THE BIGGEST DISASTER.

    Understand the game and be part of it. If you had done my job on time i would have got more work from my client and i would have paid you more..but noooo you had to stick to your diamond thing. Till today my articles are not submitted.

    Another one from you guys: "Oh you have specified different name in article. PAY US MORE MONEY TO REVIEW IT AND SUBMIT IT". What makes you think that i will stick with you ?

    This is a tough business and it will eat you like this and spit you like nothing if you don't keep your customers with you. The tactics you're using are totally un-friendly to customer...even if few people like them...then it does'nt makes any difference becuase majority of people do not like it.

    There's still time change yourself and see the difference. People choose you becuase you said that you will do the job as they wanted not the way you wanted. This is all i can say about your company. I have been on net for about 15 years now and you won't last long if you keep this type of attitude.

    Thanks.
     
    AvisSoft, Apr 5, 2007 IP
  14. cellington

    cellington Peon

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    #34
    AvisSoft

    I'm sorry you feel that way. I can tell you that the majority of our authors (and tens of thousands of authors use our service) appreciate the Diamond Assurance review process.

    Even moreso, the content site owners who receive, publish and post the articles find the service we provide to be extraordinarily valuable. That's why there are over 1,000 active sites on our list.

    We have experienced some difficulties lately because we've grown so fast. AvisSoft, I'm sorry that we have so angered you.

    I wish you all the best in everything you do,

    Chris Ellington
    CEO, Article Marketer
     
    cellington, Apr 5, 2007 IP
  15. NancyChapter2

    NancyChapter2 Peon

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    #35
    I've been reading, and learning a lot from, this forum for a while now. This thread has finally convinced to register and speak my mind.

    I've been using Article Marketer since January and I've found the service to be great.

    Are they picky in their review process? Yes, they look the articles over carefully, and I've gotten dinged for a few things. I've also gotten good explanations of why they dinged me, and suggestions on how to fix it. Now my articles are routinely getting through review within 24 hours. I'm getting tons of exposure, and its working. My articles are widely accepted, and I really believe their review process is a big part of this.

    Chris, it's refreshing to see a company admit their struggles and publicly apologize like you did here. You just rose a few notches in my book.

    BTW -- I logged in this morning...WOW the new site is beautiful!

    Wishing you continued success,

    Nancy
     
    NancyChapter2, Apr 5, 2007 IP
  16. john269

    john269 Notable Member

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    #36
    I never really believe to much into their sales tactics. I will read what something offers and will not purchase it until I ask around about it on forums and see what forums users results have been from using it.
     
    john269, Apr 5, 2007 IP
  17. hosters

    hosters Active Member

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    #37
    I have an article site and they sent articles to it and now it is messed up????
     
    hosters, Apr 5, 2007 IP
  18. Infusionx

    Infusionx Well-Known Member

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    #38
    Hi Chris..
    Thanx for posting in this thread. A good company will always listen to a client who has a reason to complain. I havesent you half a dozen tickets so far and havent yet received an explanation as to why my article on the subject of hoodia hasnt yet been submitted. I sent ti to you over 2 weeks ago and you keep telling me the same stuff. You are telling me the article calls for action. Welll it doesnt and I ve made the point of shortening the article in the hopes of getting it submitted which you have failed to do so far.
    Hoodia ist NOT a brand name. Its is a cactus plant thats grows in Africa so please stop telling me I am advertising. There is no call for action and only 1 back link in the authors box.

    I read you apology, I read your statement on you site and it all looks very promising. I am afraid thats all it is though...a simple basic apology ! I dont want to read apologies I want action. The new lay out looks fasntatic I must admit but I would like you to follow up on that and offer clients who have been angered and frustrated by this terrible service some compensation.

    Why compensation ? Because it will make a lot of people happy to see you take your clients seriously and take a step in their direction.

    Why not start by offering a FREE extension on what they have purchaed so far. For example.....I purchased 3 months for almost $ 80 !. What stipping you prolonging this for another 3 months ?. Same applies to other customers who maybe purchased for longer periods of time.

    OK...so you´ve spent a million on new hardware?.............now spend some more and keep the customers you so badly let down !
     
    Infusionx, Apr 5, 2007 IP
  19. john269

    john269 Notable Member

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    #39
    That's not really their fault. You are the site owner and you are the one in control of what gets approved and shown on your site. I have in the past had articles submitted to my site from many sources, but before they go live on the site I always proofread them quickly to make sure they are a genuine and good quality article and is not just an advertisement or a spammy article, plus I also put alot of software in place to stop adult type articles from getting into the system.
     
    john269, Apr 5, 2007 IP
  20. cellington

    cellington Peon

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    #40
    Hi Mark,

    You absolutely have a perfectly valid reason to complain about the delays in email response. We typically respond to email questions within 72 hours - and of late, we have fallen badly behind. For that, I apologize.

    We have hired more people, acquired more powerful hardware, and implemented new procedures. You said you wanted action... there is no better way to demonstrate action than the measures we have taken recently.

    On the other hand, your articles have been flagged for valid reasons and in that area, you don't have any reason to complain. In fact, I am personally offended that you would come here and so flagrantly make things up and distort the truth.

    Could it be that you're doing so because you're promoting your own article submission software in your sig file? Honestly, aren't you concerned that people are going to wonder why you're using our service? You claim to have developed article submission software yourself. You sell it to other people - yet you don't even use it yourself! Pardon me for being blunt, but I smell a rat.​


    Mark, I see that you've written an article entitled, "What Do You Expect from Article Submission Sites?"


    I am pleased to note that Article Marketer achieves every standard laid out in Mark's article.

    • Articles are reviewed within one business day.
    • We have an entire staff of professional reviewers. Each is a native English speaker. Each goes through intensive training before becoming certified.
      In addition, we have recently partnered with an outside writing/editorial service who will even MAKE the necessary edits for authors who don't have (or want to take) the time to do it themselves.
    • Every article is checked for categorization.
    • Every article is checked for keyword stuffing.
      The Diamond Assurance review process has over 150 specific checkpoints throughout the article.
    • Any author can submit unlimited articles and promote any site with ease.
    • The average housewife can (and does) submit articles through Article Marketer. So do some of the largest PR firms on the planet.
    • We maintain high standards to ensure that articles get the widest possible distribution.
    • Article Marketer is growing. FAST!



    Now then, having reviewed Mark's standards, let's examine his article "Hoodia Diet Pills in Conjunction with the Typical American Diet"

    Re: being flagged for advertising....
    Mark asserts that the use of the word "hoodia" is preventing his article from being distributed. Allow me to be crystal clear: the word "hoodia" is NOT the problem with the article.

    As noted in the comments from the reviewer (which Mark received multiple times) it is the brand name product he advertises in the article (and not at all surprisingly, he sells!) that is the problem. Article marketing is not for spammers to send ads for their products.

    The reviewer noted that although the article does contain a good deal of legitimate content, the raw product advertising must be removed from the article body. In Mark's lingo, that would be called "weeding out spammers".

    The reviewer also noted that this article has some broken HTML (there is a hard return after the "a" in <a href...) which means that his link won't appear when the article is published. Wouldn't that be a waste of his marketing effort? In Mark's lingo, that would be called "shading you from an embarrassing error that wasn't caught by the writer".

    Broken HTML also means that the article will potentially break any html site/email that uses it. Clearly, publishers don't want to fix an author's broken code - which is why our reviewers point out broken HTML for the author to correct.

    Re: not using optional fields...
    He also stated earlier in this thread that he had an article returned because the (optional) HTML field wasn't filled in. As appears to be the case with much of what he has written here, that is incorrect. Again, I believe he has an ulterior motive. Trash talk, anyone?

    The article was returned because although he filled in the HTML field, he neglected to include any HTML tags. That means the article would not have had any live links when published around the net. Think of that simply as another way our staff "shades you from an embarrassing error that wasn't caught by the writer".

    Let's talk about optional fields...
    There is only one time a reviewer will note that the optional HTML field is empty: when there is some other issue that requires some attention. Since the article is being edited anyway, many authors take that opportunity to fill in the HTML version and get themselves some additional keyword anchor text links.

    As I said earlier, most authors appreciate the feedback that comes through the Diamond Assurance review process. Of course, spammers hate us ;)

    Article Marketer does exactly what Mark calls for in his article about what to expect from an article submission site and yet he seems determined to be upset. Personally, I think it's a marketing ploy. Hey, it worked for Rosie and The Donald. Maybe we'll both be featured on Entertainment Tonight and Howard Stern will talk about us on the radio.

    Naaaahhhh, probably not.
     
    cellington, Apr 5, 2007 IP