Website builders: what makes you trust a service enough to submit a real project?

I’m building BrandForge, and I want feedback from people who understand websites beyond visual polish.

The product lets someone describe a project in a chat, get a plan, discuss scope and price with a human lead, and move into funded milestones once the proposal is agreed. We also have live project examples you can inspect.

Website: https://brandforge.gg/

Work portfolio: https://brandforge.gg/work

I’m not asking whether the site “looks nice.” I want to know whether it makes the next step obvious and gives a potential customer enough confidence to take it.

If you review it, please tell me:

1. In the first 10 seconds, what do you think BrandForge actually does?
   
   
2. Who do you think it is for?
   
   
3. What makes you hesitate to submit a project?
   
   
4. What information would you need before trusting us with a website or app build?
   
   
5. Which section would you remove, rewrite or move?
   

Founder disclosure: this is my own product. Specific conversion feedback is much more useful than general praise.