Website down: DNS or hosting first?

Discussion in 'Domain Names' started by nicenic, Jun 24, 2026 at 4:25 AM.

  1. #1
    When a website suddenly stops loading, the cause is not always the hosting server.

    It could be DNS resolution, nameserver settings, DNS records, CDN configuration, SSL, browser cache, or the web server itself. In website support cases, checking the domain and DNS setup early can often save time.

    For people managing websites, client projects, or hosting customers, what is your normal first check?

    Do you start with DNS and nameservers, or go straight to the hosting server, logs, and uptime monitoring?
     
    nicenic, Jun 24, 2026 at 4:25 AM IP
  2. qwikad.com

    qwikad.com Illustrious Member Affiliate Manager

    Messages:
    7,462
    Likes Received:
    1,752
    Best Answers:
    31
    Trophy Points:
    475
    #2
    Check your CPU usage (and ideally RAM and disk as well). If performance is still poor, try restarting the server or specific services, for example, the SQL Server service. DNS and nameserver issues are hardly ever the cause, though.






     
    qwikad.com, Jun 24, 2026 at 8:03 AM IP