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Payoneer Account Blocked

Discussion in 'Payment Processing' started by Jakaria Jaman Leon, Feb 14, 2019.

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Payoneer Scam or Safe

  1. Scam

    25.0%
  2. Safe

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  1. #1
    Sorry for my english :(

    Payoneer block my account without warning/notify !!!! after i try contact support by chat:

    i don't know why he do like this :(

    • Eric: Hello and welcome to Payoneer! My name is Eric and I would be happy to assist you! Please bear with me for a few moments while I pull up your information from our system. I will be right with you.
    • Jakaria Jaman Leon: Hi
    • Eric: Hi! How may I assist you today?
    • Jakaria Jaman Leon: My account blocked :(
    • Eric: I will be happy to check this for you. For verification purposes, please first provide me with your date of birth in the US format (Month/Day/Year).
    • Jakaria Jaman Leon: 09/24/1994
    • Eric: One moment please
    • Jakaria Jaman Leon: ok
    • Eric: So you were advised previously your account has been closed and wont be reopened
    • Jakaria Jaman Leon: Why
    • Eric: Its undisclosed, according to our review team, they simply stated we can no longer support you on the website
    • Jakaria Jaman Leon: no way to unblock my account ?
    • Eric: Unfortunately not
    • Jakaria Jaman Leon: Can i make a new account
    • Jakaria Jaman Leon: with another email
    • Eric: No
    • Eric: It would be declined
    • Jakaria Jaman Leon: Least time payoneer ask very docoment
    • Jakaria Jaman Leon: if i give all document you want
    • Eric: I understand, but payoneer found we cannot support
    • Jakaria Jaman Leon: like passport
    • Eric: the documents will not help
    • Jakaria Jaman Leon: without warning block my account preeminently, it's not good thing
    • Eric: I understand why you woudl feel that way
    • Jakaria Jaman Leon: you don't give any notify or warning
    • Eric: I understand you are frustrated
    • Jakaria Jaman Leon: an Payoneer is most useful and secure platform
    • Eric: Unfortunately you will need an alternate platform
    • Jakaria Jaman Leon: i can't find any alternative
    • Jakaria Jaman Leon: can you explain why my account blocked ?
    • Eric: Unfortunately i cant assist with other ways for you to get paid
    • Eric: its undisclosed unfortunately
    • Jakaria Jaman Leon: no way to unblock my account, if i try to contact major department ?
    • Eric: Unfortunately it will not be unblocked
    • Eric: If there was i would advise it
    • Jakaria Jaman Leon: how can i contact major department ?
    • Eric: One moment please
    • Eric: https://www.payoneer.com/customer-disclosures-and-complaints/
    • Eric: If you go to the very bottom of the link
    • Eric: you can escalate a complaint
    • Jakaria Jaman Leon: Thank you :(
    • Eric: Anything else I may help you with today?
     
    Jakaria Jaman Leon, Feb 14, 2019 IP
  2. Jakaria Jaman Leon

    Jakaria Jaman Leon Greenhorn

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    #2
    before block my account Payoneer ask me extra verification document, i well give he my NID copy + my birth ID then he ask my driving license or passport, then a say i have no driving license and passport, then payoneer no reply and block my account :(

    i well order my new passport only for payoneer :(, but he block my account :(

    Why !!!! why !!!! why !!!!!
    :( :( :( :( :( :( :( :(
     
    Jakaria Jaman Leon, Feb 14, 2019 IP
  3. c4cyber

    c4cyber Well-Known Member

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    #3
    only Payoneer can help you. so far, I have no bad experience with the service.
    for me, paypal sucks.. so you should contact Payoneer only to know what happened and how they would solve it
     
    c4cyber, Feb 14, 2019 IP
  4. Jakaria Jaman Leon

    Jakaria Jaman Leon Greenhorn

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    #4
    He can't say anything about this :(

    Only say it's undisclosed :(

    I thing Payoneer have no response his customer :(
     
    Jakaria Jaman Leon, Feb 15, 2019 IP
  5. c4cyber

    c4cyber Well-Known Member

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    #5
    Did you try calling them? Payoneer is good. Just needs to improve at few areas.
     
    c4cyber, Feb 15, 2019 IP
  6. Agent000

    Agent000 Prominent Member

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    #6
    I have never had a problem with Payoneer.
    For them to do this to you, you must have done a serious breach of their terms and conditions. They loose out when they terminate accounts, so they do not do it without a damn good reason.
     
    Agent000, Feb 15, 2019 IP
  7. fastefund

    fastefund Well-Known Member

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    #7
    Something must be SERIOUSLY wrong. Try to figure it out and QUICKLY correct it, then try again.
     
    fastefund, Feb 19, 2019 IP
  8. Jakaria Jaman Leon

    Jakaria Jaman Leon Greenhorn

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    #8
    I can't find any worn activity, also Payoneer don't say anything, he's response once a week, very bad support
     
    Jakaria Jaman Leon, Feb 26, 2019 IP
  9. Jakaria Jaman Leon

    Jakaria Jaman Leon Greenhorn

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    #9
    I need to fix my account, I need help :(
     
    Jakaria Jaman Leon, Feb 27, 2019 IP
  10. Nelion

    Nelion Member

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    #10
    how to withdraw funds if the account is blocked?
     
    Nelion, Mar 22, 2019 IP
  11. Zain Hosting

    Zain Hosting Member

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    #11
    OMG, its very bad, they should ask you the reason of account suspension.
     
    Zain Hosting, Apr 20, 2019 IP
  12. pintonbd2

    pintonbd2 Well-Known Member

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    #12
    Without chatting with support guy online why don't you try to send them email along with all of their asked document's scan copy ??
     
    pintonbd2, Apr 24, 2019 IP
  13. Neilaura

    Neilaura Peon

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    #13
    payoneer are scammers
     
    Neilaura, May 29, 2019 IP
  14. ShortGuyzRule

    ShortGuyzRule Active Member

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    #14
    Payoneer's PHONE customer service is outstanding - their chat support, not so much... I definitely recommend CALLING them - you will get a LOT farther and likely get it resolved.... I've had nothing but positive experiences with them, they even went out of their way to both advocate for me and accomodate me when Fiverr tried to scam me - too much to type, the story is here: www. blackhatworld. com/seo/is-gigbucks- legit.903811/page-2#post-12332412
    and Payoneer came through for me and helped me FINALLY get my money here
    www. blackhatworld. com/seo/is-gigbucks- legit.903811/page-2#post-12332412 ... That's the power of their PHONE customer service reps - the chat has always been a waste of time for me.. call them they will help you
     
    ShortGuyzRule, Sep 8, 2019 IP
  15. EvoWRZ®

    EvoWRZ® Notable Member

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    #15
    I send them msg to unlock my account, they said the reason is bcuz u use program no long supported by us please register again and send us info to block your already blocked account.
     
    EvoWRZ®, Mar 12, 2020 IP
  16. Dana Moore

    Dana Moore Peon

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    #16
    A pioneer is better in terms of service and assistance. You need to write about help, don't give up. I had problems only with blocking the paypal. Good luck!
     
    Dana Moore, Mar 25, 2020 IP
  17. Paincrusher

    Paincrusher Greenhorn

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    #17
    You must be done something really fishy if they do block your account absolutely, I clearly do not see what is happening now entirely and on many many levels absolutely. I hope it will really be solved cause I am waiting for big money to my account.
     
    Paincrusher, Mar 29, 2020 IP
  18. SimonFreemen

    SimonFreemen Peon

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    #18
    Did you have some money on your blocked Payoneer account?
     
    SimonFreemen, Mar 29, 2020 IP
  19. blacksinger

    blacksinger Peon

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    #19
    WOW... i never see a payoneer account blocked.
     
    blacksinger, Apr 5, 2020 IP
  20. samuelrich1991

    samuelrich1991 Peon

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    #20
    only Payoneer can help you. so far, I have no bad experience with the service.
    for me, paypal sucks.. so you should contact Payoneer only to know what happened and how they would solve it
     
    samuelrich1991, Mar 29, 2021 IP