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Account shut down multiple times in one day

Discussion in 'Facebook' started by NetroPhil, Jan 21, 2020.

0
  1. #1
    I have a friend (yes. That's a real friend. It wasn't me secretly), and his account seemed to get hacked earlier this morning. He got completely shut out, couldn't even log in. Messenger too.

    So he tries to make a new one. It lasts a little while but then that shuts him out as well. He tries one last time for a new one and finally he gets one that lasts.....until the evening when this third one gets shut down as well.

    He tries to report it, but the site isnt allowing his phone number as security - keeps saying its invalid.

    He doesn't know what to do, until a few minutes later. His original account is suddenly back. He can log in fine and everything, it seems, is weirdly back to normal.

    It's also strange that hes seen it before, years ago with one of his friends.

    If anyone has an explanation for this weird course of events, please do let me know.
     
    NetroPhil, Jan 21, 2020 IP
  2. wisdomtool

    wisdomtool Moderator Staff

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    #2
    I would suggest what he can do is to send an email to the provider asking why it was shutdown.
     
    wisdomtool, Jan 21, 2020 IP
  3. qwikad.com

    qwikad.com Illustrious Member Affiliate Manager

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    #3
    It's possible that their filters detected a suspicious activity and the original account got flagged. Then a real human took a look and got it unsuspended.

    As far as his other accounts, since FB doesn't allow multiple personal accounts the moment they got connected (possibly by IPs) they got disabled.
     
    qwikad.com, Jan 22, 2020 IP
    sarahk likes this.
  4. sarahk

    sarahk iTamer Staff

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    #4
    "the provider"? you mean facebook? or someone else?
     
    sarahk, Jan 22, 2020 IP
  5. wisdomtool

    wisdomtool Moderator Staff

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    #5
    The provider as in the web hosting provider.
     
    wisdomtool, Jan 22, 2020 IP
  6. sarahk

    sarahk iTamer Staff

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    #6
    but that'll be facebook on their own servers
     
    sarahk, Jan 23, 2020 IP
  7. wisdomtool

    wisdomtool Moderator Staff

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    #7
    Maybe in that case FB is the likely culprit
     
    wisdomtool, Jan 23, 2020 IP
  8. JEET

    JEET Notable Member

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    #8
    Account is not hacked. Its a facebook issue. Happens to me often. I think it happens when facebook is modifying some code in the backend or something.
    Generally when it happens, after that I see a minor change in their app functionality here and there. This is why I think that it happens when fb is changing their code.
     
    JEET, Jan 23, 2020 IP