GreenGeeks Hosting - Invoice Collection

Hi,

My question is about Invoice Collections

Here is the scenario:
I have a hosting account with GreenGeeks. Due date was 19th and due to holidays I forgot to submit cancellation request 5 days prior (according to their TOS)
I submitted the request on the same day (19th).
Now they are asking me to pay for another month's worth money.
When I ordered hosting, I paid via Paypal. There is no active pre-approved payment profile for GreenGeeks too.
I didn't add credit card details too.
I wanted to be reasonable, so I proposed that I could pay them a pro-rata amount for 5 days. No reply to that yet.

I have several questions:
- Their TOS mention something about Invoice Collections. What does it mean? How does that work exactly?
- How can they charge me when they don't have my credit card and no pre-approved Paypal agreement?

Thanks

 

If you did not have pre approved payments or subscribed payments on your PayPal account. You also said that you did not use credit card for payment than there is nothing to worry about.

 

Hi,

About 5 hours ago (when I was asleep), Greengeeks sent a reply to my cancellation request.
They decided to accept my explanation and waive the expenses.
So thank you very much for this.
I didn't want to worry about this especially in a time like Xmas.

Thanks