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How to deal with Quaility Alert in Amazon?

Discussion in 'eCommerce' started by Tuhin_Ashraf, Dec 6, 2016.

  1. #1
    Hi.

    After listing few product with no sale at all, Amazon now puts a QUALITY ALERT SIGN on 3 products (out of 8). Amazon telling me to Input Product Title, Manufacturer Name,Brand Name. But How can I provide this info as the product is non Brand. My seller provides no info Manufacturer, or Brand name. How to deal with it? Please Help.
     
    Tuhin_Ashraf, Dec 6, 2016 IP
  2. Pradeep Mehrotra

    Pradeep Mehrotra Greenhorn

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    #2
    very good question ,reply that product is non brand,even if amazon is not satisfied ask them to get the information from Manufacturar
     
    Pradeep Mehrotra, Dec 8, 2016 IP
  3. bae

    bae Well-Known Member

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    #3
    Have you tried identifying the product yourself? Are there any identifying marks on the product? Try to Google the product and see if you get any matches (if you're selling brown stone pots, Google brown stone pots). Or try Google Image Search. Your Seller won't give you that information. You could possibly go direct to the Manufacturer or their distributor.
     
    bae, Dec 9, 2016 IP
  4. Tuhin_Ashraf

    Tuhin_Ashraf Greenhorn

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    #4
    Thank Bae for replying. But The product I have enlisted that already exist. I did just "Sell yous on amazon". And now how come I can edit the product's info for the second time. I mean is it ok? is it possible?
     
    Tuhin_Ashraf, Dec 9, 2016 IP
  5. bae

    bae Well-Known Member

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    #5
    If someone else created the catalog entry, you can't edit it yourself. But you can respond to Amazon's request and they'll change it. You still need to get the manufacturer's info to supply that information.
     
    bae, Dec 9, 2016 IP
  6. Tuhin_Ashraf

    Tuhin_Ashraf Greenhorn

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    #6
    Thanks....I am watching sellers university of amazon. Its just so basic.
     
    Tuhin_Ashraf, Dec 10, 2016 IP