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Subscription Issue

Discussion in 'Support & Feedback' started by orrden, Apr 3, 2016.

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  1. #1
    I'm attempting to activate a subscription with digital point for Premium Membership, however during the process I continually get an error saying that I have to add funds to my account before I can send more money.

    I have a credit card and a Bank account linked to my paypal AND I have the required 25 USD in my account for the membership. So this error makes little sense.

    In addition I contacted paypal and they couldn't see any issues on their end. They recommended that I send an email to and see if you guys could add it manually through an invoice to my paypal account.
     
    Solved! View solution.
    orrden, Apr 3, 2016 IP
  2. #2
    Sorry, there isn't a way to override it manually on this end. If your PayPal account is giving you an incorrect error, the only ones that will be able to help would be PayPal.
     
    digitalpoint, Apr 3, 2016 IP
  3. orrden

    orrden Greenhorn

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    #3
    Indeed? Alright. I appreciate it. Thank you kindly.
     
    orrden, Apr 3, 2016 IP