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Is the future of eCommerce in Messaging Apps?

Discussion in 'eCommerce' started by Ilan Kasan, Sep 7, 2015.

?

Will eCommerce in Messaging Apps become an important sales channel?

Poll closed Sep 21, 2015.

  1. Yes

    2 vote(s)
    100.0%

  2. No

    0 vote(s)
    0.0%

  3. Don't no

    0 vote(s)
    0.0%
0
  1. #1
    Hi Comrades!

    We are developing a solution that enables Shopify merchants to conduct business over messaging applications (Facebook, SMS, Whatsapp and others), by enabling their customers to find and purchase products as part of the chat experience.
    We are seeking feedback and early adopters who want to try our product for free.

    For more information at www.commersational.com
    We will be happy to get feedback in this forum.

    [​IMG]



    Ilan
     
    Ilan Kasan, Sep 7, 2015 IP
  2. makeonlineshop

    makeonlineshop Member

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    #2
    So clear that without social networks online shops are dead...
     
    makeonlineshop, Sep 10, 2015 IP
  3. oskaroskar

    oskaroskar Peon

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    #3
    Looks like a decent idea but I am not sure whether it will be a cost-effective solution for businesses or not.
     
    oskaroskar, Oct 5, 2015 IP
  4. Ilan Kasan

    Ilan Kasan Peon

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    #4
    Why don't you think it is cost effective? Our idea is to automate the transaction as much as possible with minimal human intervention. What are the costs you had in mind?
     
    Ilan Kasan, Oct 5, 2015 IP
  5. cerno

    cerno Well-Known Member

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    #5
    Ilan you are adding human intervention into an e-commerce transaction that would otherwise happen without such intervention.
    While it might well help close sales to having a salesperson handle a sale personally like they might do in a brick-and-mortar sale at the retail store, not acknowledging that there is a significant cost for this added engagement is absurd.

    It appears your service is an alternative to adding a live chat service to an e-commerce website to some extent. I wish you had a good explanation of your service on the website. Obviously you want to take messaging beyond the current banking transactions and simple product ordering like with pizzas currently being offered by others. Are you thinking people will simply start a conversation with a salesperson by sending a text to a store phone number and have the salesperson search for the right product on behalf of the customer - or are you offering an intelligent shopping robot driven by text messages?
     
    cerno, Oct 6, 2015 IP
  6. glasseslit

    glasseslit Greenhorn

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    #6
    who will reply the message? is it person or robot? how he/she know which type I need to buy?
     
    glasseslit, Oct 9, 2015 IP
  7. dineshseo5

    dineshseo5 Member

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    #7
    Are you developing instant chat in mobile version? Good thought, how did you get to chat? If you chat, must need login info. Some customers are not logged into web page. at that time. is it working? how? or are you using mobile number to chat?
     
    dineshseo5, Dec 18, 2015 IP
  8. SEMWORLD2015

    SEMWORLD2015 Greenhorn

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    #8
    Great service. Hope it will be helpful for social media marketing and urgent communication.
     
    SEMWORLD2015, Dec 19, 2015 IP