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Rules Help! I won a domain, seller don't answer, domain is expired...

Discussion in 'Support & Feedback' started by gogamers, Jun 29, 2015.

  1. #1
    Hi!

    I won a domain auction some days ago, I used the advanced search to find domains which fit my ideas, but I didn't realize that thread is almost 1 year old. The domain what I won is freely registerable, because its expired some months before, but the seller doesn't delete the auction. The seller is not responsive anymore, I tried to message him, but nothing happens. My buying stats are gone down to 50%, and I don't know how to solve this.

    Can anybody please help me what should I do in this case? Thanks in advance!
     
    gogamers, Jun 29, 2015 IP
  2. Shagoon

    Shagoon Notable Member

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    #2
    On which auction site did you win the auction on? Try contacting the site support to look into this issue for you.
     
    Shagoon, Jun 29, 2015 IP
  3. gogamers

    gogamers Active Member

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    #3
    Thanks for the reply :) I won it here at Digitalpoint marketplace. I tried to find any support section here, but the "contact us" button links to DP Twitter.
     
    gogamers, Jun 30, 2015 IP
  4. pupul

    pupul Prominent Member

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    #4
    Seems like the seller Last seen: May 20, 2015
    So he/she may not come online here. Better email to the paypal email id to which your payment is sent.
    If you don't hear from him/her in few days, then you should charge back from PayPal & take help from DP.
    Whenever you buy domain name check whois before sending payment.
     
    pupul, Jun 30, 2015 IP
  5. digitalpoint

    digitalpoint Overlord of no one Staff

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    #5
    What is the domain name?
     
    digitalpoint, Jun 30, 2015 IP
  6. gogamers

    gogamers Active Member

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    #6
    Thanks for the reply and for the useful thoughts :). That seller you seen in my profile is an other one, with a working domain name, which I willing to buy.
    Somehow the other domain (the expired one) has been disappeared from my dashboard for today. I think the seller is finally read my message and delete my bid.
     
    gogamers, Jun 30, 2015 IP
  7. gogamers

    gogamers Active Member

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    #7
    The domain was mingmango. com, but it disappeared from my dashboard :) I think it had been deleted.
    I hope the other seller with the working domain will also check back soon to finish the selling process.
    My problem solved. Thanks
     
    gogamers, Jun 30, 2015 IP
    holkapolka likes this.
  8. n3o

    n3o Well-Known Member

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    #8
    just go and register directly !
     
    n3o, Jun 30, 2015 IP