Don't work with Gunggo. Gunggo is Big SCAM!

Hello everyone!

I posted this article to share some of my very bad experience when working with Gunggo.I have worked with Gunggo in a long time and now they owe me approximately 16,000 USD for income in January. ( I work with the pop-under their.) Before that I only use their banners and I've made about $ 3k/month. And they pay me pretty good. However, now they are not paying me. Before that I received a email from Annie that my account is being audited. I have worked with Annie and Gunggo audit team. I have provided information sufficiently that Gunggo audit team requires . I have sent analytic statistics and even add Annie’s email on my Google Analytics account when required to let Gunggo’s audit team check. I received the audit notice about my account 2 months ago and I granted permission for the Gunggo's audit team to access statistics on my Google analytics approximately 1 month. And then they told me that my account had completed the audit and I would receive payment in early March. You can check the screenshots that I have attached to see this. I have waited until today, but I have not still received any payments. I think the same issue is happening with publishers earning a large quantity of money. Gunggo gives a lot of reasons to not to implement payments to publishers. And all the money will go into them pocket. I have worked with many large ad networks and they always pay me on schedule. I am very disappointed with Gunggo and the way them are working. It looks like a joke. I will never work again with Gunggo. I just let everyone know Gunggo just a big SCAM network. And that is all what I can do in this case. Stay away from this company if you do not want to lose money like me.

Thank ALL!

 

Well your click rate over impression is really low and if they or any other network paying you for such traffic then I would say then those network may be cheating their advertisers as well and in such cases when advertiser find this out they do not pay and if advertiser do not pay then ad network cannot pay either, this is what looks to me, that they may not have got paid for your traffic and that is why not paying.

You have huge earning for traffic which seems getting even not valuable visitor to advertiser, I advertise a lot and I won't buy such traffic.

 

This is Pop-under ads. Banner ads are not. So click rate here is something I do not understand. I do not make any fraud. I own a website with 1 million visit per day. (80% from google) I work with many large ad networks and they always pay me on time. I even give their audit team a full of what is required. (Analytics Statistics, add email Annie to my Google Analytics account ...) Please read my article. I wrote very detailed.

 

If they have paid you before than this is completely case of charge back from their advertiser which they may not want share with you or if they not giving any answer which means they may still pay you

 

Yes,they are scam network.They always ask you send them invoice,then audit traffic.That is an excuse.When you earn more,they steal your money.

 

Most networks ask for invoices. I send my invoice to my networks monthly as it's required for some networks. And I always get paid.

 

I am not sure about you but they scam with me.

 

I ran with them before and I got paid all the time. My first payment from them was delayed but every time after it was pretty on time. My AM was Steven and he was very professional.
Here's their T&C's: http://www.gunggo.com/Terms

Gunggo employs individuals for the express purpose of monitoring the Media Sites within the Network to ensure that its’ Advertisers receive high quality inventory. Gunggo has also developed several advanced anti-fraud systems and regularly audits the Media Sites. Any Publisher that commits fraudulent activities, including false clicks, false impressions, or incentivized clicks, will have their accounts permanently removed from the Network and shall not be compensated for fraudulent traffic as determined by Gunggo in its sole but reasonable discretion.

 

Hello,

My picture is posted on your forum without my permission.
Please remove that post because that photo is posted without my consent and that's not very professional.
You inflamed the traffic you are sending us. Your site is xmovies8.com. I believe you have more traffic than many of the big sites we are working with.

Our Audit Team noticed that there was a significant increase in traffic that you sent to us in a very short period of time for the month of January, which is quite abnormal. They also noticed that a large number of our advertisers blocked your site from displaying their advertisements due to very poor quality performance.

Regards,
Annie

 

Now that makes sense. Honestly, don't want to say anything but I would say if this is exactly the case and the site is who was mentioned (based off my historical memory) I would say unfortunately they made the right call.

Look at your stats. Your CTR is a 0.001%

Advertisers do not pay networks just to hand money out, they expect results. Your stats are not results looks like trash actually.

 

It is hard to say what they mean by "click" in case of popunder traffic(as click in pop can't really be tracked). I wouldn't be surprised if these were conversions.
If these are conversions, it all depends on type of site and campaigns they have. If these are 911 toolbar downloads with CPA of $1 then there is something wrong with the traffic.
Yet, if these are sport betting or casino new players worth 50+ USD each, it is a different story.

 

Great Points. It slipped my mind for a min because I missed the point that it was pops. Maybe @Nguyen Xuan can post a Google Analytics screenshot to clear this up?

 

If it says in heading clicks than those are clicks not conversions and no network tracks conversions if they are not CPA they track only clicks and there could be ways to track click in pop under as well, and with that I would say this traffic is totally waste and no advertiser would pay for that unless advertiser do not tracking their spent budget.

I wonder how same network were paying before for same traffic, must be they were paying until advertiser really caught it and may not want to pay more.

 

In case of pop traffic, adnetwork can't track anything(due to technical reasons). Advertiser would need to install some tracking code from the adnetwork to track some action(let it be a conversion or a click - depending where is the code installed). And what with some campaigns that do not track conversions/clicks(because are for example arbitrage) or due to privacy reasons the advertiser handles conversion statistics on his side?

From the first post, it seems clear that "audit", whatever that means, went fine and the network tries not to pay or delay payment due to some reasons.

 

I sent statistics in Google Analytics for them and even added more Annie's mails into my Google Analytics account within 1 month for their audit team to check. ( I supplied all the information sufficiently when they ask) then Annie told me that my account had completed the audit and I would receive payment in early March. (You can check the screenshots that I have attached in my post). However, on the 12th March, I still had not received my payment. I contacted their accounting department and they said they would follow up with their CFOs. I keeped waiting for the 20th, March, but I had not received any payment from them. And I contacted Annie, my account manager at Gunggo. Annie said she was moved to a different team and she introduced me to Shaun Schwartz as my new account manager. I continued to contact Shaun Schwartz and he continued to ask me to put their ad tags on my website in a few days for them to check my traffic . Before that, Annie had told me my account had completed audit. I had 1 month to allow them to check my statistics of my Google Analytics. It was enough for them to see my traffic come from. The way they work like a joke. I told Shaun Schwartz that I would not put the Gunggo’s tag on my website again until I receive my payment. And he told me that I would not be paid if I did not do it. And I also told him that I would never work with again Gunggo. For me, 16k USD is not a large amount. Thus, I see it as some money to get a lesson with ad networks that I 've ever worked .

 

Google Analytics

 

looking at the alexa.com. the site not even near 10000 ranking. and with that amount of traffic. this is little bit dodgy.
also, this guy keep using annie's converation to "prove" he is legit.

he claimed he got 80% google traffic. he only got 5000 pages indexed in google. 5000 indexed pages can generate that much of traffic. this is completely nonsense. domain registered on 2012. two years. he should have more pages indexed.

That sushiaya's so stupid. pretended to be a publisher and then later same account replied as a gungo's staff. naive. you are just giving more trouble to gunggo.

 

The above screenshots show nothing. What matters is referral sources in this case.

the screen shots of stats don't show anything other than the numbers - doesn't show traffic sources. Which is what matters. Bounce rate is 85% which is high. Pages per session 1.71 - not the best.

 

exactly, show us the active user as well. one on google analytics and one on the website (histat). if you are legit, im sure you can provide us all the evidence then we will back u up to get the money back.

one lesson taught to gunggo. hire a better person to handle this kind of situation, this is ruining the company image. one day, if someone search in google. Gunggo is a scam, this post surely will come to the top and everybody can see how naive annie is.

 

Gungoo has already ruined their reputation by pretending as publisher and posting falls information, where I seriously doubt on traffic quality as well, unless he can post referrer information to see exactly what type of traffic he were sending, again to me it looks such network pay as long as they get paid from their advertiser and they really don't bother about quality and may not pay when advertiser start looking into traffic and that is always a risk, so if you sent same traffic before and you made profit then you should be happy though you cannot cheat advertiser for long and that is where its ad network responsibility as well to check traffic quality on time and avoid problems for publisher and advertiser , still with your stats I seriously doubt that your traffic is genuine and since it seems a mistake from both side and that does not prove Guango as scam network, unless this guy can really show referrer and prove his traffic is really good quality.

You say 16K is not big money for you that itself says you have really not worked so hard getting this traffic, where if you would have done hard work in your website and traffic is genuine than I would say every $ matters, and for you 16k is not big amount.