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How do you manage your clients?

Discussion in 'Web Hosting' started by Tearabite, Apr 15, 2014.

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  1. #1
    For those of you that manage more than 10 or so clients, do you use any system to automate new orders/billing/suspensions/support tickets ? if so, what do you use?
     
    Tearabite, Apr 15, 2014 IP
  2. GORF

    GORF Well-Known Member

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    #2
    WHMCS with cPanel/WHM on CentOS servers.
    WHMCS is on a seperate server, of course.
     
    GORF, Apr 15, 2014 IP
    sundaybrew likes this.
  3. sundaybrew

    sundaybrew Numerati

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    #3
    Randy.

    You getting into hosting?
     
    sundaybrew, Apr 15, 2014 IP
  4. Jedineka

    Jedineka Well-Known Member

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    #4
    What kind of business do you have ? Hosting ? Or ... ?
     
    Jedineka, Apr 15, 2014 IP
  5. MilesWeb

    MilesWeb Well-Known Member

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    #5
    We are using WHMCS it's a perfect billing software for a web hosting company.
     
    MilesWeb, Apr 16, 2014 IP
  6. Tearabite

    Tearabite Prominent Member

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    #6
    Hey @sundaybrew i've actually been hosting on the side for people that I know since i got my dedicated server back in 2007 (when some dude put a tattoo of my website on his arm and traffic went crazy!) .. I've slowly been putting more time/effort into hosting as well as getting people setup with their own websites, fixing websites, learning how to generate online income, etc, and such..
    I'm at the point now where I needed something to keep up with new orders, billing, etc.. It looks like WHMCS really is the clear winner, and I've already got it up and running.
     
    Tearabite, Apr 16, 2014 IP
    sundaybrew likes this.
  7. HostNurse

    HostNurse Well-Known Member

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    #7
    There are many billing/support scripts out there; WHMCS, Clientexec, Blesta, HostBill, Kayako, etc.
     
    HostNurse, Apr 16, 2014 IP
    Bedwan likes this.
  8. sundaybrew

    sundaybrew Numerati

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    #8
    sundaybrew, Apr 17, 2014 IP
  9. mostwantedhost

    mostwantedhost Greenhorn

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    #9
    WHMCS is simply the best for managing clients....
     
    mostwantedhost, Apr 22, 2014 IP
  10. suraj4u

    suraj4u Well-Known Member

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    #10
    we use WHMCS for client management,Server management etc
     
    suraj4u, Apr 22, 2014 IP
  11. Shagoon

    Shagoon Notable Member

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    #11
    WHMCS is simply the best, very intuitive and gets the job done when managing a lot of clients. They update it regularly with new features and security fixes.
    All though all this comes with a price, if you buy it straight from WHMCS one license will cost you $16 or $19 (brandable or unbrandable), but there are many hosting providers that will just give you a WHMCS license for free or a very low price with the purchase of one of their products (eg: a VPS purchase or a reseller package purchase)

    Another option would be boxbilling.com, it's a free billing panel, I've personally never dealt with it but I've heard it's pretty decent.
     
    Shagoon, Apr 23, 2014 IP
  12. SuperiorWD

    SuperiorWD Greenhorn

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    #12
    Have used WHMCS myself. Pretty easy to use and filled with options. The styling for it is also straightforward, since it allowsy you to edit various .tpl files, so there's pretty much freedom to design.
     
    SuperiorWD, Apr 23, 2014 IP
  13. JPC-Sabrina

    JPC-Sabrina Member

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    #13
    WHMCS looks to be the winner for those reselling web hosting or running a more advanced web hosting operation.
     
    JPC-Sabrina, Apr 23, 2014 IP
  14. Manuel V

    Manuel V Peon

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    #14
    I have a turnkey reseller that handles so much for me. Makes life easy for management in general. WHMCS is the way to go, otherwise
     
    Manuel V, Jun 6, 2014 IP