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Payoneer support thread

Discussion in 'Payment Processing' started by PayoneerTeam, May 5, 2011.

  1. romi_payoneer

    romi_payoneer Peon

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    #521
    @z-seo sorry you're upset. Who did you PM on wj?
     
    romi_payoneer, Jul 18, 2013 IP
  2. romi_payoneer

    romi_payoneer Peon

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    #522

    I will let Nissim know, but do you want to maybe ask me the same question? I can help you out :)
     
    romi_payoneer, Jul 18, 2013 IP
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  3. Chaibim

    Chaibim Member

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    #523
    Hello,

    I emailed you a thousand times, without a reply, about my accounts to be merged and an EMAIL change as I don't use to old one (which I used in payoneer, and to which I have no more access) without any reply. Can you help ?
     
    Chaibim, Jul 23, 2013 IP
  4. romi_payoneer

    romi_payoneer Peon

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    #524
    Hey @Chaibim, if you'd like - give me your ticket number (after you contacted us) and I'll try to look into it.
     
    romi_payoneer, Jul 24, 2013 IP
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  5. Nissim-Payoneer

    Nissim-Payoneer Active Member

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    #525
    Hi Guys - just wanted to update you that the Payoneer Mobile App is now available for iOS and Android!

    [​IMG]
     
    Nissim-Payoneer, Jul 25, 2013 IP
  6. Nissim-Payoneer

    Nissim-Payoneer Active Member

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    #526
    Payoneer will not hold your funds without consent - if you tried to receive a payment via the US Payment Service from a company not on our white list of approved senders, we would return that payment to sender.

    If you'd like to send me a message with your Payoneer account e-mail, I'd be happy to check the status for you.
     
    Nissim-Payoneer, Jul 26, 2013 IP
  7. httn

    httn Active Member

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    #527
    i have same problem . i tired contact with them. support is bad
     
    httn, Jul 28, 2013 IP
  8. httn

    httn Active Member

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    #528
    .when i try load money to card . Private loads are not supported for this card . why?

    I have friend want to send money to my payoneer card . how do that
     
    httn, Jul 28, 2013 IP
  9. romi_payoneer

    romi_payoneer Peon

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    #529
    Private loads are open only to those who are actively receiving payments from a Payoneer partner. As our focus is payroll and providing payment solutions to companies and their employees, we do no support transferring funds between friends/family.
     
    romi_payoneer, Jul 28, 2013 IP
  10. News Updates

    News Updates Member

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    #530
    I applied for Payoneer. Several days have passed, but still no response from Peyonner :(
     
    News Updates, Jul 29, 2013 IP
  11. News Updates

    News Updates Member

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    #531

    Why is that so? By not allowing to trasnfer funds between family/friends you're losing a big part of business. Why don't you eat Skrill by allowing it :) BTW I already have abandoned Skrill :D
     
    News Updates, Jul 29, 2013 IP
  12. romi_payoneer

    romi_payoneer Peon

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    #532
    Hi, if you'd like me to look into it, please give me the email address you signed up with.

    Currently we do not offer transfer of funds between friends and family since this is not the focus of our company. We are a business and payroll oriented company.
     
    romi_payoneer, Jul 29, 2013 IP
  13. mian.owais211

    mian.owais211 Active Member

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    #533
    Hey there..
    I am currently using Payoneer master card to receive my payment and i MUST commend you guys for your first class services.Since i started using your service, i have never had any challenge getting paid;Thank you for that!
    My card is almost expiring and my question would be:Will you automatically send me a new card or i have to make a request?
    I will be pleased to hear from you guys.
    Thank you.
    Kind Regards!
     
    mian.owais211, Jul 29, 2013 IP
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  14. romi_payoneer

    romi_payoneer Peon

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    #534
    Hi,

    First of all thank you very much for your great feedback! I'm glad you're enjoying Payoneer.

    Secondly, regarding your card: around 60-90 days prior to your card's expiration date, you will see in your online account an invitation to order a new card free of charge. If you don't see this in your account, please contact our support department and they will be happy to order the card for you.
    You can contact them here: http://www.payoneer.com/contactus.aspx
     
    romi_payoneer, Jul 29, 2013 IP
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  15. mian.owais211

    mian.owais211 Active Member

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    #535
    You are most Welcome!
    Thank you very much for your prompt and helpful support as always.Maybe i am yet to receive the invitation.
    I will check out on them.
    I am satisfied with your services
    Kind regards

    Wow that Sounds great to me as a Payoneer user.
    Thank you and cheers!
    :)
     
    Last edited by a moderator: Jul 31, 2013
    mian.owais211, Jul 29, 2013 IP
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  16. BRITTANEY86

    BRITTANEY86 Banned

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    #536
    :):)
    Hi Tallia and Nassim
    This is just to commend and appreciate you guys for the commendable online payment services/money transfer you offer.I have used my payoneer Debit master card to receive my payment for quite some time now without any challenge.I really love it.
    Thank you guys and keep up the good job!
     
    BRITTANEY86, Aug 5, 2013 IP
  17. romi_payoneer

    romi_payoneer Peon

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    #537
    Hi Brittaney - thank you for your kind comment! We do our best to keep our customers happy :)
     
    romi_payoneer, Aug 5, 2013 IP
  18. alex17

    alex17 Member

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    #538
    Hello,

    Is there anyway to transfer Webmoney to Payoneer account/card?

    If yes, can you please guide me?

    Thank you!
     
    alex17, Aug 6, 2013 IP
  19. romi_payoneer

    romi_payoneer Peon

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    #539
    Hi Alex,
    In fact Webmoney is a Payoneer partner so you can receive payments from webmoney through payoneer.

    If you haven't signed up for a card yet, you can go to Webmoney directly and sign up for a payoneer card through their site. We will get the application and take care of it.
    If you already have a Payoneer card that isn't associated with Webmoney, you would need to sign up to the Payoneer card through Webmoney - except you'll need to use a different email address. Then we'll be able to see the request and issue you with a Webmoney card.

    I hope that clarifies your question :)
     
    romi_payoneer, Aug 6, 2013 IP
  20. alex17

    alex17 Member

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    #540
    That's cool.

    I made Payoneer account via adfly. So, will I be able to use same bank details?

    Also, can you give me link for creating new card through Payoneer?

    Thank you. :)
     
    alex17, Aug 6, 2013 IP