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AlertPay Online Community Support

Discussion in 'Payment Processing' started by Chrisz@AlertPay, Mar 24, 2011.

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  1. nikisourov

    nikisourov Peon

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    #921
    OK look I added my bank account and i got this e-mail back to re-verify so i went though the process and when i click on bank accounts i don't see any listed bank accounts as i mentioned in my ticket : NXL-484361 to which you said problem is solved but its not... still now its not showing the listed bank account that is the only problem, however i after your mail saying problem is solved i attempted to re - add to which i got the msg that the bank account is already in the system... so how many more weeks do i got to wait for this one problem to be solved?
     
    nikisourov, Apr 20, 2012 IP
  2. txcloset

    txcloset Peon

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    #922
    Hi Tarik,
    I don't want to reopen the account. Just return the money to the same address associated with the account.
    TIA
     
    txcloset, Apr 21, 2012 IP
  3. iespot

    iespot Peon

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    #923
    Hello.
    I am an AP member registered by mail - **censored, sent to you by PM**
    i had like $500 in my account and then i was blocked by AP.
    I called you (a week after the account closing) and you told me that i will get my money after 6 months.
    more than 1 year passed and my account still blocked and i didn't got any cent!
    I had my CC in there and my Bank account so you know where to send it.
    I have mailed AP many times but there were no reply at all..
    Please help me solve this and give me my money.
    And please no more "I will email you" this didn't worked last time.
     
    iespot, Apr 21, 2012 IP
  4. amsomu

    amsomu Peon

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    #924
    Hello team someone stolen my creditcard details and used 490 U.S.D at your website without my permission on dated 22/04/2012.I am the real owner of the credit card.If you want i will send you scanned copy of the card that shows my name on it.Kindly cancel the charge and reverse the transaction to my credit card.If not i may be forced to approach my credit card company for charge back....


    Ticket ID: MZI-251552


    Please help me....
     
    amsomu, Apr 23, 2012 IP
  5. Claire-Parker

    Claire-Parker Peon Affiliate Manager

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    #925
    Hi Alertpay,

    Can anyone take a look at this ticket and let me know what is happening with that Ticket ID: JKW-107353

    Thanks :)
     
    Claire-Parker, Apr 23, 2012 IP
  6. okajewelry

    okajewelry Greenhorn

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    #926
    Are you able accept Visa, Mastercard payment?
     
    okajewelry, Apr 24, 2012 IP
  7. nikisourov

    nikisourov Peon

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    #927
    Thank you for solving my problem. :)
     
    nikisourov, Apr 24, 2012 IP
  8. cmst23

    cmst23 Peon

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    #928
    my problem is solved too thx alertpay support
     
    cmst23, Apr 24, 2012 IP
  9. ss07

    ss07 Peon

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    #929
    Sir any reply from the developers its already over 5 days... :(
     
    ss07, Apr 24, 2012 IP
  10. maramarice

    maramarice Greenhorn

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    #930
    Please review Ticket ID: CWP-246055

    Thanks in advance
     
    maramarice, Apr 24, 2012 IP
  11. amsomu

    amsomu Peon

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    #931
    Very Very Slow support......When i try to phone waiting time were 15 mins... :mad:
     
    amsomu, Apr 24, 2012 IP
  12. pokopiko

    pokopiko Peon

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    #932
    I created a Personal Pro account in Alertpay about 3 weeks ago.
    In Thursday 19 April i withdraw for first time an amount of money from alertpay to my bank account via bank transfer. It was pending at the beginning and in Monday 23 April it changed from "pending" to completed.
    I checked my bank account but i had not got any money. Should I not see the money on my bank account?
    Since i see that the transfer is completed, i think that i should the money on my bank account. Can anyone help me?
    I am new to alertpay and i got confused
     
    pokopiko, Apr 25, 2012 IP
  13. razerdx

    razerdx Greenhorn

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    #933
    Can anyone help me out?
    So, last week, when everyone got paid on AlertPay by Oron, I didn't.
    Oron sent me some kind of message that they sent me money but that my account on AlertPay isn't active.
    I have a Personal Pro account on AletPay,
    I've sent AlertPay 4 tickets in which I wanted to see if my account is active and am I able to receive money when the next payment comes, none of them replied!
     
    razerdx, Apr 25, 2012 IP
  14. Sammy111

    Sammy111 Peon

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    #934
    I can them various time everytime within 2 min my call was contacted with a support call operator.

    It can be happen some time take too long so if your call were not connected within 3 min time disconnect then and re-connect again it will better i just imagine how much it will coast for 15 min :p
     
    Sammy111, Apr 25, 2012 IP
  15. amsomu

    amsomu Peon

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    #935
    Alerypay team kindly update me with my ticket number
    [h=1]PPN-765339[/h]
     
    amsomu, Apr 25, 2012 IP
  16. ven666detta

    ven666detta Member

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    #936
    guys,

    I have an unverified Personal Pro account... when i send wire transfer to Alertpay for verifaication, does the bank needs to be a bank that is enrolled in my account or I can use another bank? thanks
     
    Last edited: Apr 25, 2012
    ven666detta, Apr 25, 2012 IP
  17. gyani

    gyani Greenhorn

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    #937
    [h=1]Alerypay team kindly update me with my ticket number about account verification
    OYH-515102[/h]
    Thanks
     
    gyani, Apr 26, 2012 IP
  18. ttttatiana

    ttttatiana Peon

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    #938
    hi
    i live in turkey.if i order a ap AP USD card.will i be able to withdraw money with it?
     
    ttttatiana, Apr 26, 2012 IP
  19. Claire-Parker

    Claire-Parker Peon Affiliate Manager

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    #939
    Can anyone take a look at this ticket and let me know what is happening with that Ticket ID: JKW-107353

    your phone support is not working either :(
     
    Claire-Parker, Apr 26, 2012 IP
  20. Pitu

    Pitu Active Member

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    #940
    my a/c not verified:(
     
    Pitu, Apr 26, 2012 IP
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