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AlertPay Online Community Support

Discussion in 'Payment Processing' started by Chrisz@AlertPay, Mar 24, 2011.

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  1. iyke20024

    iyke20024 Peon

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    #881
    Same here... Alertpay..no goog customer service

    Made some deposits and can not make payment..because not a verified member. Try to add my credit card... still not working.. for up to 20 days now..

    Now stuck...
     
    iyke20024, Apr 8, 2012 IP
  2. cvssankar

    cvssankar Peon

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    #882
    its 40 Days now. Even contacted through AP # Twitter. No response there also.
     
    cvssankar, Apr 8, 2012 IP
  3. methad0ne

    methad0ne Well-Known Member

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    #883
    I was really unsatisfied with AlertPay. First of all, they refused manual verification of my account 4 times, second, all card processors were blocked them. Stay away from them.
     
    methad0ne, Apr 9, 2012 IP
  4. nabeel_25

    nabeel_25 Peon

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    #884
    hello

    how i can verified? i did try more but i coudnt
    your fee by bank wire very high its 15$
     
    nabeel_25, Apr 9, 2012 IP
  5. AlertPay Team

    AlertPay Team Member

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    #885
    Hello Nikisourov,

    There was an issue with regards to adding bank accounts, this has been resolved. Let me know if the problem persists.

    Regards,
    Tarik
     
    AlertPay Team, Apr 10, 2012 IP
  6. AlertPay Team

    AlertPay Team Member

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    #886
    Hello Shubhank008,

    Our records show that you have another account with another email address. I have sent you and email to your other address (TYI-841479), let me know once you reply to it so I can follow up.

    Kind regards,
    Tarik
     
    AlertPay Team, Apr 10, 2012 IP
  7. cvssankar

    cvssankar Peon

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    #887
    Hello Tarik,
    After 40Days today received email from you that "I’m happy to confirm that your AlertPay account is now verified. Congratulations!". But when I login still pending verification displayed. Not able to use any of the service.
     
    cvssankar, Apr 10, 2012 IP
  8. nikisourov

    nikisourov Peon

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    #888
    Still the problem exists so its not yet fixed.... :(
    No bank transfer accounts have been added to your AlertPay account. Click on "Add" in order to add a bank transfer account.
     
    nikisourov, Apr 10, 2012 IP
  9. AlertPay Team

    AlertPay Team Member

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    #889
    Hello Cvssankar,

    Do you have a Business account by chance? PM me your account details I will look into it for you.

    Kind regards,
    Tarik
     
    AlertPay Team, Apr 10, 2012 IP
  10. okajewelry

    okajewelry Greenhorn

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    #890
    Able Accept VISA and Mastercard Yet?
     
    okajewelry, Apr 10, 2012 IP
  11. iyke20024

    iyke20024 Peon

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    #891
    My account has not been verified...for some time now..Could you check this for me..

    My email:
    I recieved payment... but could not use it to pay because I am not a verified member..

    I have attached some document but got no response..

    I tried using my credit card.. still not working..

    Thanks
     
    iyke20024, Apr 11, 2012 IP
  12. wanay11

    wanay11 Well-Known Member

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    #892
    I have registered to AP about 3 years ago, but never use it since limited features :(
     
    wanay11, Apr 11, 2012 IP
  13. txcloset

    txcloset Peon

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    #893
    I sent AlertPay a cashier's check on April 4 from Texas to Montreal. I've emailed AP to find out if the cashier's check has been received, but I have only received an automatic message. This is my first experience with AP. I have a personal account. How long should I wait for a response?
     
    txcloset, Apr 12, 2012 IP
  14. AlertPay Team

    AlertPay Team Member

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    #894
    Hello okajewelry,

    Our verified members are able to deposit funds from a Visa/Mastercard to their E-wallets.

    Hope this helps clarify the status of card usage,
    Kind regards,

    Tarik
     
    AlertPay Team, Apr 13, 2012 IP
  15. AlertPay Team

    AlertPay Team Member

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    #895
    Hello txcloset,

    Have you sent this regular mail? It can take time, however if you have the serial number I can get this checked out for you. Pm me the check details such as amount, place it was bought from, date it was shipped and serial number.

    Thanks in advance!
    Kind regards,
    Tarik
     
    AlertPay Team, Apr 13, 2012 IP
  16. Pitu

    Pitu Active Member

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    #896
    how can I verify my account ?
     
    Pitu, Apr 14, 2012 IP
  17. aakashkumar

    aakashkumar Peon

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    #897
    Can i withdraw money from (usd) alertpay to axis bank via bank wire?
     
    aakashkumar, Apr 14, 2012 IP
  18. AlertPay Team

    AlertPay Team Member

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    #898
    Hello aakashkumar,

    If you would like to withdraw funds out of your AlertPay balance by bank wire, you will have the option to do so in either Euros (EUR) or Great British Pounds (GBP). We apologize for the inconvenience but it is not currently possible for US members with a US bank account to perform a bank wire withdrawal in USD. If you are not a US based member, you will be able to withdraw in USD by bank wire.

    Let me know if you have any more questions.


    Kind regards,
    Tarik
     
    AlertPay Team, Apr 16, 2012 IP
  19. Teletek

    Teletek Active Member

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    #899
    Hello Tarik,
    Please reply to:
    Ticket ID: VUV-762730

    I send on 6 April 2012... :(
     
    Teletek, Apr 16, 2012 IP
  20. indiarahul

    indiarahul Peon

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    #900
    Hi Alert Pay Team

    My query has not been answered from last 15 days I have raised tickets for the same,
    Ticket ID: DMF-272377

    I even tried your call center number waited for 15 minutes twice but I was never connected to a Representative
     
    indiarahul, Apr 17, 2012 IP
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