AlertPay Online Community Support

Paypal = AlertPay = Moneybookers, there is no e-wallet that will never block/close your account.. but i must say payPal is the Biggest scam.

 

Hello ecommercez,

We are unable to clearly view the submitted photo identification document. Please scan and submit a larger, higher quality image so that we may continue with verification.

Thanks in advance,
Tarik

 

Hello theonebd,

Can you provide me with the purchase transaction reference number so that I can follow up on your AlertPay PrePaid Debit Card for you.

Thank in advance,
Tarik

 

Hello Denoo9,

Remember that a little bit of respect goes a long. We don't like to sever relations with our clients but sometimes we have no choice to comply with FINTRAC and FINCEN (google it). Why have you been locked out exactly? Maybe you can share this with us here or PM me the account details.

Regards,
Tarik

 

What do you want shit ass, you will close my account if i give you info. Dont want lost my moneys prick GTFO

 

Thank for promt answers, I have re-submitted so please help me a little more to get it done.

 

Rose, you are making fool of us. I received an email today after 10 days which is telling that my documents have been declined. I told you about my/our problem, you made a statement here that a passport and bank statement would be enough. Then why are you creating such drama now? Are you playing with me? I am feeling like trapped using AlertPay. I guess, I will have to suffer a lot in the coming days with AlertPay as you guys do not have similarities on your statement....goshhhhhhhhhhhh.....

 

mama ap use koro na jole pore jabe tokhan r keu bachate asbe na
kadte hobe bose bose eka eka nodir dhare

 

ha tai to mone hocche Pitu, but PrePaid card ta lagbei, dekha jak ki hoy...Bank Transer to moneybookers asei, AP konodin e use korbo na, just card ta thik moto chollei hobe..

 

I applied for a AP debit card on 15th march. I got one email which said

Other than that I didn't get any other email from Alertpay. Should I assume that my application has been accepted? AND they will ship the card?

Edit : If I receive money via Alertpay how can I be 100 % sure that the source is clean and Alertpay will not suspend my account and refund the money. I am reading many horror stories in this thread so I want to be sure that my money is safe with Alertpay.
In paypal I understand the buyer has the option to open a dispute before 45 days so after 45 days I will consider the money in my account 100 % safe if there is no dispute. So what about Alertpay? How do you guys work?

 

@newbie191@ I got the confirmation email that my card has been shipped after 6 days since I got an email like you got now. So you can expect something similar to that. You card is processing, yet not shipped.

 

Hi, I have re-submitted it again (3rd times), please help me resolve this issue.
Thank you very much.

 

Hi shanon007,

I understand your frustrations. If you are interested in obtaining more details about the situation, I can look into the matter for you. After having done this, I'll share the explanation with you.

Send me a pm with your email address if you wish to proceed.

Tanya

 

Tanya , Is credit card verification back on ?

Please update.

Regards

 

Hello newbie191,

This will all depend on your refund policy. Once you submit the website for review, we will consider your TOS if ever some one wants to dispute a transaction. We will determine each dispute case by case giving both the seller and buyer a chance to explain themselves.

Kind regards,
Tarik

 

Hello Reverse.fsc,

It is not active for the time being. We are working on restoring credit card validation and will let you know when its ready.

Kind regards,
Tarik

 

Thanks Tarik , Please do.

 

You are late. BTW one of your facebook stuff said the bank has been added. I also got the USD prepaid VISA card couple of days back. Let me know while purchasing from a site which name should I use "ALERTPAY MEMBER" or my alertpay account name?

 

Hello, my ticket number is: [h=2]KUN-359665[/h]
I am frankly appalled at the lack of response time from alertpay customer service. I sent an e-mail to you on Saturday regarding a failed deposit using my credit card, which I was still charged for and I've sent you a screenshot to prove that was the case. Please could you sort this out? What's the point of saying you are a paypal alternative if you cannot at least match their response times in customer service?

From a very angry customer.

 

Hello Diamount,

I have reported this issue to our team in charge. They have been made aware and have already issued the refund. The funds should appear back on your card with in 3-5 business days. It seems there was a technical issue that occurred on the day you created your transaction. This affected a few accounts such as your own. We apologize for the incontinence this has caused you.

Kind regards,
Tarik