Hello Everyone, I have a website from where i am selling my services and a few days ago one of person had bought a $400 package from my website, and his site got #1 serp in couple of days, and i have sent reports on his email address. But after a few days he filed a chargeback against that purchase and now paypal hold my hard earned $400. Can anybody have any good experience with paypal chargback ? as i can read on internet or everywhere mostly buyer win this ! Help me guy's if you have any solution ? --thanks
I am wondering how to win chargebacks at my site "Moola Mails" because my chargebacks come back with the option to dispute with shipping info. I sell advertising so I can't send them any shipping info. Please help me as well.
The only way to win a chargeback is to provide all the proof and justifications and presented them in a logical way.
you can win depend to both of your conversation, if you submit all evidence to paypal and proof you're right then i'm sure 100% you can win the dispute. i have the experienced before and i won back my money. but im my case i'm the buyer. info that helped me out
i had the same case last year while i was selling a downloadable digital product. Paypal refunded the money to the buyer finally, even i provided the proof of the buyer have downloaded my document.
This is why paypal sucks. For all transaction to chargebacks, because its a credit card it sides with the buyer. But, you can file a dispute with the financial institution aka bank, by appealing what has happened, but you need to provide them what has happened. I repeat, do not go with paypal. When this happens, it will reverse the process accordingly, with paypal.