1. Advertising
    y u no do it?

    Advertising (learn more)

    Advertise virtually anything here, with CPM banner ads, CPM email ads and CPC contextual links. You can target relevant areas of the site and show ads based on geographical location of the user if you wish.

    Starts at just $1 per CPM or $0.10 per CPC.

My Payoneer Card is blocked

Discussion in 'Payment Processing' started by maheshnaj, Dec 1, 2011.

  1. #1
    Hello Friends...,

    This is my second problem in Payoneer account. I have attached payoneer account to Plimus by contacting Payoneer costume support, after it they was blocked my card. When I'm going to load money to card not allowed enter card number, it display unknown number, I have checked it accurately, But not allow to load money. Please help me to activate my card. :confused:
     
    maheshnaj, Dec 1, 2011 IP
  2. maheshnaj

    maheshnaj Peon

    Messages:
    34
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #2
    Anyone know answer for this question.
     
    maheshnaj, Dec 1, 2011 IP
  3. paymentagent

    paymentagent Peon

    Messages:
    97
    Likes Received:
    2
    Best Answers:
    0
    Trophy Points:
    0
    #3
    Patience , payoneer team member will answer you shortly, I'm sure :)
     
    paymentagent, Dec 2, 2011 IP
  4. Nissim-Payoneer

    Nissim-Payoneer Active Member

    Messages:
    387
    Likes Received:
    11
    Best Answers:
    0
    Trophy Points:
    65
    #4
    Hey,

    It is very rare for us to block a Payoneer account, and in the event that we do block an account we will notify you via e-mail with further details.

    If your account is blocked, however, you will be unable to use the card or have the account loaded.

    I would suggest that you contact our Customer Support team at http://www.payoneer.com/contactUs.aspx. For immediate responses you can contact them via telephone and live chat, and via e-mail you will get a reply within 2 business days.

    They will be able to pull up your account details and tell you the status.
     
    Nissim-Payoneer, Dec 2, 2011 IP
    seodetectors07 likes this.
  5. maheshnaj

    maheshnaj Peon

    Messages:
    34
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #5
    Thanks, It now unlocked. thanks. :)
     
    maheshnaj, Dec 2, 2011 IP
  6. Nissim-Payoneer

    Nissim-Payoneer Active Member

    Messages:
    387
    Likes Received:
    11
    Best Answers:
    0
    Trophy Points:
    65
    #6
    Happy to hear it ;)
     
    Nissim-Payoneer, Dec 4, 2011 IP
  7. akram1

    akram1 Peon

    Messages:
    45
    Likes Received:
    1
    Best Answers:
    0
    Trophy Points:
    0
    #7
    Nice Support by paynoeer
     
    akram1, Dec 5, 2011 IP
    PayoneerTeam likes this.
  8. Esolution

    Esolution Active Member

    Messages:
    343
    Likes Received:
    1
    Best Answers:
    0
    Trophy Points:
    53
    #8
    please contact with support team and after verifying some security question unblock you account or reissue new card
     
    Esolution, Dec 6, 2011 IP
  9. httn

    httn Active Member

    Messages:
    113
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    51
    #9
    hello! i have payoneer but i not yet load money in card . So passed 6 month the is blocked . how i reopen card . Thanks.
     
    httn, Dec 27, 2011 IP
  10. David_Payoneer

    David_Payoneer Member

    Messages:
    165
    Likes Received:
    3
    Best Answers:
    0
    Trophy Points:
    28
    #10
    Hello

    In order to unblock your account you can contact our customer support team and they will help you out. If the matter is urgent you can use our live chat option.

    Thaks

    David
     
    David_Payoneer, Dec 28, 2011 IP
  11. amplefield

    amplefield Peon

    Messages:
    32
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #11
    my card is also locked.Its almost a month ago.
     
    amplefield, Dec 28, 2011 IP
  12. Nissim-Payoneer

    Nissim-Payoneer Active Member

    Messages:
    387
    Likes Received:
    11
    Best Answers:
    0
    Trophy Points:
    65
    #12
    Have you contacted our CS department in regards to the issue? They can be reached via telephone, e-mail and live chat via this link: http://www.payoneer.com/contactUs.aspx

    If you've already contacted them and want to PM me your ticket ID number, I'd be happy to check the status for you.
     
    Nissim-Payoneer, Dec 28, 2011 IP
  13. aze789

    aze789 Peon

    Messages:
    7
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #13
    hi payoneer
    i heard about the new update of the account numbers
    but i didnt receive the email to change my account numbers
    i get my card 1 week ago and and i want to request a payout from my partner (.sharecash.org)
    so i want to know if i can request the payout without problem, or contact payoneer support to send me the new account numbers ,
    and also i want to know if i can still useing my card with ATM to get my money if i change my account numbers
    thank you.
     
    aze789, Jan 1, 2012 IP
  14. Nissim-Payoneer

    Nissim-Payoneer Active Member

    Messages:
    387
    Likes Received:
    11
    Best Answers:
    0
    Trophy Points:
    65
    #14
    Hey,

    The prepaid card accounts and affiliate accounts linked to them have not been changed in any way.

    We are in the process of transitioning to an improved bank for our virtual account service, however as I mentioned, this will in no way effect your prepaid card.

    You can go ahead and begin requesting payouts to the prepaid card from your partner without issue.

    Of course, the card can be used to make ATM cash withdrawals or purchases at any merchant location worldwide accepting debit MasterCard.
     
    Nissim-Payoneer, Jan 1, 2012 IP
  15. aze789

    aze789 Peon

    Messages:
    7
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #15
    thank you alot im realy happy to hear that
     
    aze789, Jan 2, 2012 IP
  16. zoomboy

    zoomboy Peon

    Messages:
    237
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #16
    once my card was blocked i simply contact to the support team and they reactive it simply...
     
    zoomboy, Jan 5, 2012 IP
  17. David_Payoneer

    David_Payoneer Member

    Messages:
    165
    Likes Received:
    3
    Best Answers:
    0
    Trophy Points:
    28
    #17
    Yes you should contact customer support and they will help you reactivate the card.

    Thanks

    David
     
    David_Payoneer, Jan 5, 2012 IP
  18. gokuGX

    gokuGX Peon

    Messages:
    1
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #18
    My account has been blocked and i have no money loaded in the card yet, can i unblock it again?
    I am new with the card. I've no idea what to do. I need help please :-(
     
    gokuGX, Feb 5, 2012 IP
  19. David_Payoneer

    David_Payoneer Member

    Messages:
    165
    Likes Received:
    3
    Best Answers:
    0
    Trophy Points:
    28
    #19
    Hello,

    You can unblock it, you just need to contact our customer support and they will help you with unblocking your card. In addition, to be fully reactivated you will need to receive a payment from a Payoneer partner.

    Please feel free to ask any further questions.
     
    David_Payoneer, Feb 5, 2012 IP
  20. softcorner

    softcorner Member

    Messages:
    196
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    26
    #20
    nice support, i like this
     
    softcorner, Feb 8, 2012 IP