AlertPay Online Community Support

I did this because sending support ticket is one kind wastage of time
ur support ticket response time more than a year
so if u have any ability to stop this illegal business do this
it will save your company reputation
thanks

 

Hi pammiecaykz

Unfortunately you cannot withdraw to your credit card at the moment.

If you tell me your location, I can provide you with your withdrawing options.

Cheers

 

Hi SAGILIO

Please provide me with the ticket ID. If a ticket has not been answered in that time frame, I want to bring it to the attention of my Director of Customer Operations.

Open forums are not the right venue for this issue. You have just labeled another person, without providing any evidence to your claims, in addition to invading their privacy. I do not think you would appreciate the same being done to you.

AlertPay has to look into this issue, investigate and examine the evidence.
Please submit all relevant evidence you have to security/file a report, https://helpdesk.alertpay.com/index.php?_m=tickets&_a=submit . Provide me with the ticket ID so that I can monitor the progress.

Cheers

 

how bout my cases chrisz? stil no response from u, i am waiting here. just to wait for the cancel money back to the account.

 

Hi Kelvinklw

Please check your account.

I try and answer all the queries on this forum. Please understand it might take more than a few hours to respond.

Cheers

 

when will we be able to withdraw funds on our credit cards? can you give us a date?

 

HEllo Support, please check my PM my AP account was hold

 

Hi peter9

Credit card withdrawal is still a work in progress. There are a few issues on this front; one is how it will work within our system as our member base grows. The second issue is how it will work with our service providers and the agreements they have with different countries.

At this moment there is no date for it being reinstated.

Thanks for your patience and understanding.

Cheers

 

Please reply my query to chris??

 

Hi cashmoney1968

I am looking into the matter.

Please allow me some more time to talk to the security department and find out what happened in your particular case.

I thank you for your patience.

Cheers

 

how long will it take?

 

can you please put an announcement in this thread as soon as the withdrawal to credit cards is working again. it would be appreciated.
thank you

 

Hi peter9

Absolutely, that was always our intention.

In addition, you can follow AlertPay on Twitter and Facebook to learn about our new features.

Cheers

 

Mr. SAGILIO, dont blame any one person or company on this forum, We know who you are and what you do here, i am personally a victim of your fraud behaviors on this forum and i made a trade with you and you didn't even bother to fulfill my desire trade, So actually you are fraud who are just here to blame other persons and company, so do reply of my messages i wanna see your account via team viewer?

 

Hello
I have a site that sell electronic products
if I use your services
users then can they raise dispute
and take their money back
because I use paypal
but there are many scammers
who first buy the product then you take the money back
and product and take your money back
makes me very damaging

 

Hi bulgaria_359

Within your AlertPay account you have measures you can take. You can only accept payments from verified members. You can restrict certain countries from purchasing on your site.

These will aid in addition to your fraud prevention measures.

Cheers

 

@Chrisz@AlertPay


From my experience, AlertPay is not safe because it has security holes. I am cheated using AlertPay name. I am cheated by Digitalpoint user SAGILIO who has even commented in this thread(check message #321). He sent me emails exactly same way AlertPay use to send(I did not check email properly and trusted him) but difference is your support team denied email association with your service and clearly termed it "Spoof".

SAGILIO(scam person) user is still in forum and definitely trying to cheat other people on name of AlertPay. Be careful and try to fill holes and make your service safe so Webmaster can do business using your service.

 

Hi sindhuxyz

I would please ask you to refrain from labeling anyone on an open forum. If you have any evidence about a user doing things that are illegal, unlawful and/or against our user agreement, could you please submit a ticket to security/file a report, https://helpdesk.alertpay.com/index.php?_m=tickets&_a=submit

AlertPay is a safe secure online payment process, and unfortunately not unlike any other payment processor you have a few users who try to defraud others. AlertPay treats these cases very seriously.

Please read our blog, http://blog.alertpay.com/2011/07/alertpay-scam-prevention-even-more.html on scam prevention, so that you are aware of some of their scams.

Cheers

 

Chris,

Don't you allow web development firm that provides website design and development services to open accounts at AlertPay? Is this against TOS?
Let me know....

Thanks,

 

Hi Chris,

Thank you for taking up queries and help others in an open forum.
I have applied for a new account 3 days ago and still there is no update. I mean I verified my CC, Phone and submitted my PAN. I am still unable to receive any credit card payments in my account.
I request you to please look into my account and help me start receiving payments on my websites..
My support ticket ID is - KDS-881609


Waiting for your reply!

Regards,
Anand