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Cant access godaddy account as google suspended one of my emails

Discussion in 'Domain Names' started by zinc-uk, Aug 23, 2011.

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  1. #1
    I registered two domains at godaddy this was a new joint project so i decided to setup all new accounts at godaddy/gmail. I need to update the nameservers on the domains but cant remember the login details, so i reset the password/customer number. I logged out of my personal gmail and tried to login into my sites gmail but to my horror google have disabled the account and i can not re-register the user.

    How is it possible to regain access of the godaddy account? i can prove with bank statments i purchased the domains but would that be enough?
     
    zinc-uk, Aug 23, 2011 IP
  2. christat13

    christat13 Peon

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    #2
    Call up GoDaddy - it will take a while to get someone to talk to but they are the best people to help you out.
     
    christat13, Aug 24, 2011 IP
  3. ExaMike

    ExaMike Peon

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    #3
    I think the problem is at Google site. Google is quite strict recently as they are trying to minimize any spamming/phising tendency. Why not email to Google helpdesk?
     
    ExaMike, Aug 24, 2011 IP
  4. zinc-uk

    zinc-uk Peon

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    #4
    Emailed google helpdesk no response sent a automated email to another one saying how to reset a password not help full

    Ive emailed godaddy govment issue ID, bank statments proving purchase, and screenshots of business verified paypal account linked to address on the domain file, they said i wasnt the registrant, and had to get the registrant email on the whois to email them. Since the domain is mine, i emailed them off the email linked to the whois and they said i am not the registrant? i think they might be stupid!

    Ive been able to access my nominet account which i should be able to transfer the domain out of crapdaddy now, is there any way i can get into the registry for the .com to do the same?
     
    Last edited: Aug 25, 2011
    zinc-uk, Aug 25, 2011 IP
  5. Card

    Card Well-Known Member

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    #5
    I suggest you to call Godaddy customer care via Skype(Free call) and try to say your problem to them and I am sure it will be solved soon :)
     
    Card, Aug 26, 2011 IP
  6. deepk

    deepk Greenhorn

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    #6
    Yeah, many times Godaddy works only via phone calls. Call them to sort it right. Is the whois info (address/phone) correct in your domain?
     
    deepk, Aug 27, 2011 IP
  7. alexgreatcpa

    alexgreatcpa Well-Known Member Affiliate Manager

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    #7
    Contact godaddy..................
     
    alexgreatcpa, Aug 29, 2011 IP
  8. samdar

    samdar Well-Known Member

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    #8
    As many said, there is only way to get in touch with Godaddy.

    However I can not believe that your gmail account is suspended. Unless and until you spam, I am not sure they suspend. Why dont you try and get your gmail account back?
     
    samdar, Aug 29, 2011 IP