AlertPay Online Community Support

Hello Chris,

How's the dispute system on AlertPay? Is it like on PayPal that it's too easy for scammers to open a dispute and get back their money or is it a different procedure?

Thanks in advance for a clear answer on this one

 

we want that the debitcard system will be just like epassporte system , money in the account mean that its in card same time

 

Nice to see you here guys really respect and love your company

 

Good to see you guys here, I want to know if it is possible to transfer money through bank wire or western union from Pakistan to alertpay?

 

Hi Aquarezz,

AlertPay's Transaction Dispute process is very different then Pp's. We try to make the process as fair as possible, we contact both the buyer and seller and listen to each person's side of the story. We do our best to protect both our buyers and sellers. If a buyer is running a scam then we will not grant them a refund.

Hope this helps
Chris Z
Online Community Support
AlertPay.com

 

i have an alert pay account and have $18 in that but no one can transfer balance in that account and i can not verify the account coz cheque transfer needs $20............and it has been problem for me so whats the way

 

Hi xubair,

If you are in Pakistan there are several methods available for transferring money into your AlertPay account. To fund your account you can send a Bank Wire, a Certified check, or a Money Order. Make sure that you follow the correct procedure before sending your deposit to us. To do this make sure that you initiate the deposit from your AlertPay account.

To do this follow these steps:
1. Login to your AlertPay account.
2. Click on "Deposit".
3. Select the transaction type of your choice.
5. Enter in transaction details.
6. Confirm details.

Follow these instructions and you should be able to transfer funds into your AlertPay account

Chris Z
Online Community Support
AlertPay.com

 

Hi Indian123,

AlertPay would not close down someone's account without a good reason. If you like I can take a look at your account and try to figure out what the issue is. Would you be able to send me your email address through a PM, and I'll try to help you out

Chris Z
Online Community Support
AlertPay.com

 

Have you planned on implementing local transfer to indian banks?

 

I did not know AlertPay closed accounts. What are the reason grounds for account closure in AlertPay?

 

Hi,

Generally AlertPay will only close an account if someone is going against our User Agreement, which can be found here: AlertPay User Agreement

Hope this clarifies things

Chris Z
Online Community Support
AlertPay.com

 

pmed you yesterday not yet received any response

 

Give him a break man.

All payment processors close accounts even for no reasons and this is nothing new.

 

Hi Chris
Can I receive to my unverified Personal Pro Account ?
i saw your old post about receiving to a unverified AP account ,i just want to make sure.

 

Local bank transfers for indians has been a issue since ages.But still alertpay doesnt help indians in any way.Their bankwire takes weeks to reach, cheque takes months lol.alertpay has worst service ever.

If someone sends fraudulent funds to us for paying for a service, the funds reverseback.

Finally the person who accepted the funds will loose the money.Theres no guarantee upto 30days of receiving such fraudulent funds.Who knows where the sender got the funds from.The alertpay doesnt take care of such scammers who use fraud cc etc.

 

hmmmmm
bhanu545

 

I accept with what bannu says everyone in the world has local transfer Why does india alone doesn't have that facility??? Chrisz reply for this.

 

Is it possible to fund my account with my credit card ??

 

Chrisz@AlertPay

still no response received ..

 

Hi Sky4,

Yes! You can still receive payments and funds through your account.
Chris Z