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ClickBank experiencing Payment problems?

Discussion in 'ClickBank' started by dimmoneycash, Feb 24, 2011.

  1. #1
    Hi all,

    Is anyone else experiencing payment issues with clickbank at the moment, because I've gotten emails from customers who are having issues ordering.

    Thanks :)
     
    dimmoneycash, Feb 24, 2011 IP
  2. rickmci

    rickmci Active Member

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    #2
    I have been a clickbank affiliate for 5 years. Never had an ordering problem or getting paid problem.
     
    rickmci, Feb 24, 2011 IP
  3. Lynxtouch

    Lynxtouch Peon

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    #3
    Conversion rates soared for me after 15th Feb. Same traffic, lower sales volumes. Didn't want to say anything because I wanted to be sure - but all our traffic has remained constant.

    You may notice that CB's analytics haven't been updated since 22nd Feb either.

    Really disappointed in this - considering CB is meant to be a "$2bn" company.... I emailed them but am looking out for their response
     
    Lynxtouch, Feb 25, 2011 IP
  4. getjimmy

    getjimmy Prominent Member

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    #4
    Its common to have such problem with Clickbank. I myself get similar emails from blog visitors that CB is rejecting their credit cards. May be they need to update their payment processing system.
     
    getjimmy, Feb 25, 2011 IP
  5. dimmoneycash

    dimmoneycash Active Member

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    #5
    Yeah I noticed this too. It's a shame really, because I really want to fix this up. I know there is something wrong with their payment processor because when I logged in this morning and clicked on today's sales, it listed 15 sales but said I had made $9.81 in total, which made NO SENSE at all :\

    So, I have called my ClickBank account manager and left a message, so I'm hoping to get an answer soon, which I will post here.
     
    dimmoneycash, Feb 25, 2011 IP
  6. tibor28

    tibor28 Peon

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    #6
    I knew something was wrong again! According to the analytics page I only got 4 hops yesterday but I got more than 30 outclicks when I checked my websites.
     
    tibor28, Feb 25, 2011 IP
  7. downl

    downl Peon

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    #7
    yes some thing wrong, i also got one order form submit but no sales :(
     
    downl, Feb 25, 2011 IP
  8. WilsonA

    WilsonA Active Member

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    #8
    I just had a huge amount of sales come in within a short period and the status on the analytics page says that "client analytics data is delayed"
     
    WilsonA, Feb 25, 2011 IP
  9. Smitten

    Smitten Well-Known Member

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    #9
    I've been sending about 2,000 daily visitors from PPV/PPC traffic sources since the 22th (3 days and counting), and nothing except a few OFS - FAIL. And it's getting worse.... from the past 24 hours, no clicks have been registering at all, even though I keep getting the same volume of clicks.

    Also, I've got a couple hundreds direct hits of laser targeted traffic coming in since yesterday, and 0 hops for that campaign. In other words....

    Yeah I really wish analytics has been screwing up since the 22th, not me >_< I keep checking all those links constantly to make sure everything is properly aligned...


    Here's to hoping that very soon those reports will magically fall into place (and somehow profitably, or at least break-evenly).
     
    Smitten, Feb 25, 2011 IP
  10. dimmoneycash

    dimmoneycash Active Member

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    #10
    Well, I feel a lot better knowing that it wasn't only me, that's a relief.

    So, I got a response back today from my account manager and she said that they will look into this matter promptly for me and she will contact me again afterwards.
     
    dimmoneycash, Feb 25, 2011 IP
  11. Darkeralice

    Darkeralice Peon

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    #11
    Whow!
    I rarely come here anymore but since FEB 22nd my sales hit rock bottom
    for the same traffic (i send in a HUGE volume of traffic) .
    I actually came here to see if anyone else is having problem with CB sales
    in the last few days and i see that im far from being the only one.

    I am 100% certain now that there is a problem
     
    Darkeralice, Feb 26, 2011 IP
  12. GeorgR.

    GeorgR. Peon

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    #12
    I had a slump back in December..but now sales are steady again.
     
    GeorgR., Feb 26, 2011 IP