My site is down, don't know why, please help!!!

Discussion in 'WordPress' started by sixrfan, Nov 12, 2010.

  1. #1
    This site is down and I have no idea why. I logged in to wp-login, then I attempted to update 2 plugins at once. When I clicked the update button after checking off the two plugins, the screen went blank. Now I can't login and the whole website just appears blank.

    So then I re-uploaded all my backed-up wordpress files and still everything is blank. Please help!!!!!!!!
     
    sixrfan, Nov 12, 2010 IP
  2. LastDrop

    LastDrop Active Member

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    #2
    Maybe your hosting has some problems for now! Did you declare this problem them?
     
    LastDrop, Nov 12, 2010 IP
    sixrfan likes this.
  3. filmc

    filmc Peon

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    #3
    check your index.php
     
    filmc, Nov 12, 2010 IP
  4. sixrfan

    sixrfan Well-Known Member

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    #4
    Good suggestion. I'm working with the hosting company now. We're not sure what happened but they do daily backups of the site so we're just going to restore it and that should work.
     
    sixrfan, Nov 12, 2010 IP
  5. pak

    pak Active Member

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    #5
    try to use the another theme and re-install wordpress from wp-admin.
     
    pak, Nov 12, 2010 IP
  6. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #6
    Your site is working very well as of now. Problem is related to your hosting provider ??

    DON.
     
    deluxdon, Nov 12, 2010 IP
  7. jezzz

    jezzz Notable Member

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    #7
    Its working fine! You should check your Web Hosting High Traffic Regions! because mostly it gets problem from that end
     
    jezzz, Nov 12, 2010 IP
  8. sixrfan

    sixrfan Well-Known Member

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    #8
    thanks people. we're not sure what the issue was, but the hosting provider restored a backup up version of the site from the previous day and its working fine now.
     
    sixrfan, Nov 13, 2010 IP
  9. alamcorp

    alamcorp Peon

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    #9
    congrats for site
     
    alamcorp, Nov 14, 2010 IP
  10. lonerunner

    lonerunner Member

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    #10
    It happened twice on my site. When i wanted to turn on 3 plugins at once, all javascripts on website stoped working, and i had to restore my backup. Maybe this was problem, next time update one by one plugin.
     
    lonerunner, Nov 14, 2010 IP
  11. kathi247

    kathi247 Peon

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    #11
    I'm glad I read this! I will soon be installing a few plugins myself. I would have freaked if it stopped working! I only have two sites running off wordpress.
     
    kathi247, Nov 14, 2010 IP
  12. lonerunner

    lonerunner Member

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    #12
    Always do backup before making any changes. It can be life saver.
     
    lonerunner, Nov 14, 2010 IP
  13. thedark

    thedark Well-Known Member

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    #13
    It seems that the problems are gone right now.
     
    thedark, Nov 15, 2010 IP