Paypal Seriously Sucks - Charging New Fees (Another Horror Story)

I had a person on DP make me 3 different payments of 7$, 6$, 7$ on the same date. It was paid from CC.

After a month,

There were no Funds in my account.

He charged back by the CC. Paypal Limited my Funds and I immediately Refunded him. Not wanted to Risk my account for a small amont. I didn't care about it simply the balance was negative.

Paypal held the money for few days, then done with their crap investigation. And today they sent the money back to the buyer and charged some 10$ as Chargeback Settlement Fee

I was charged Thrice as they were 3 different transactions and so 3 different chargebacks.

See my Balance.



Moral of the Horror Story:
1) Unless you are aware of the Buyer, always tell him to pay from Paypal Funds.
2) Beware of Paypal fees.
3) Paypal Sucks.

 

Thanks for the heads up on this one

It is typical of PayPal, it is the best payments system so long as you use it in the exact way they want you to and if you try and do anything different then they screw you over

 

Agreed with the rest of the part except the Bold part.

I never thought of such Fees.

 

You can better tried the refund option!

 

Chargeback settlement fee is more than the actual charge back amount!!!

Wow...it happens only at Paypal. They never miss a chance to rob their customers!

Regards,

RightMan

 

Argh, where the sender come from?

 

so i just to used to paypal!

 

Go make a call and speak to them.. Why you are afraid?? and I can't understand why they deducted $10 even you got only 7??

 

Paypal must be having their own conveniently set minimum charge of $ 10... for all chargebacks coming from a credit card company!

Regards,

RightMan

 

The buyer didn't ask for any refund... He simply charged-back !
And why should anyone refund when he as already provided service !

 

So, we must be difficult when transaction; so I hope it can be solve well

 

Do you think going to a lawyer of 50 Bucks is a good option??

 

A lawyer for 50 bucks, nah! Just live and learn and don't use Paypal the scumbucket of all payment processors again!

 

I hate to break it to you guys, but $10 for a chargeback settlement fee is awesome compared to what real merchant accounts charge. Chargebacks can cost anywhere from $20-50 per incident with a real merchant account or even card-present point of sale terminal.

I'm no lover of PayPal, but $10 for a chargeback settlement fee is completely reasonable compared to what they could charge you.

 

I agree with Chance. I used to have a brick-n-mortar business and my payment processor only charged me 1.2% on my credit card transactions, but I got to pay a whopping $35 for every chargeback (which were few and far between, thankfully). $10 is an absolute bargain (think of it as being raped by Walmart instead of Tiffany's if it helps).

 

yeah,$10 is not too bad.
FYI,the charge back fee is going up to $20 in August.
https://cms.paypal.com/us/cgi-bin/?...t_ID=ua/upcoming_policies_full&locale.x=en_US

 

If we will continue to use PayPal, I am afraid we have to live with its rules. Confirming them about your incident is also best. They will reply to your concerns in less than 12 hours.

 

Please send mail to paypal about your problem

 

The chargeback is set per transaction, regardless that all 3 transactions are from the same buyer. I don't think you can fight back this. At lease I tried in my cases and just received general statements that paypal will do everything they can to protect their sellers and buyers (protecting 2 sides at the same time - joke).
I experience such problems from time to time. Since I'm getting paid for online services, people simply getting service and 30 days after claiming to their CC company that they never made such a payment. If you cannot prove you made shipping, you are not protected and your chance to win are almost 0. I got money back only once out of tens chargebacks I had.
The big problem here is what is our fault here? We just using PayPal is payment engine and all security and validations done by them. Why we should pay for their fault. And one more thing, Paypal and CC companies never loose, but actually making money from chargeback and stolen cards. Who pays for that? - us the sellers.