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PayPal Limited account : Solve Problems

Discussion in 'PayPal' started by samvincent08, Mar 4, 2010.

  1. #1
    Hi Friends,

    Let's discuss how to solve the problem for all Indian Paypal Limited accounts.

    1. First they demanded proof's to prove that all the personal payments were actually not personal payment but for online Goods/services; since they can't process personal payment & they will not lift the limitation till they confirm that they are for goods/services.

    2. Now they need the invoices, receipts & reports of work done.

    Questions asked via Mail:


    Questions asked in PayPal website:
    04-Mar-2010 Provide Invoices
    Waiting for your response
    Resolve04-Mar-2010 Provide more information about payments Waiting for your response
    Resolve
    It has options to upload or fax them files.

    1. Provide a full description of what the payment was for
    2. Provide tracking information if you shipped the merchandise
    3. Provide details of other payments related to this transaction or set of transactions
    4. Provide information on any relationship or arrangement you have with the people involved with this transaction or set of transactions
    5. Provide any email correspondence between you and the buyer(s)


    ALL I DO IS DIRECTORY SUBMISSION SERVICE ONLY

    I explained them everything, and again they need details for 8 more transactions.

    Now, I have Personal account but I own a website from where I can generate invoices.

    But if I provide invoices via this website, won't PayPal question me "How you could integrate a personal account on a website?"

    Only a merchant account associated with a website is capable of providing invoices right?
     
    samvincent08, Mar 4, 2010 IP
  2. blubloc.annm

    blubloc.annm Notable Member

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    #2
    I solved this problem dude... Try this!!


    My both accounts was limited yesterday and now both are completely restored..

    Check this post!! click Here
     
    blubloc.annm, Mar 4, 2010 IP
  3. samvincent08

    samvincent08 Guest

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    #3
    Should I provide them the invoice & receipt or just explain to them I am doing all these in forum & there is no need for all these???????
     
    samvincent08, Mar 4, 2010 IP
  4. uditg

    uditg Active Member

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    #4
    Even my account is resolved

    Our review is complete and we have restored your account.

    We appreciate your patience and thank you for your help in making PayPal
    the safest and most trusted online payment solution.

    Thanks,

    PayPal

    Please do not reply to this email. This mailbox is not monitored and you
    will not receive a response. For assistance, log in to your PayPal account
    and click the Help link in the top right corner of any PayPal page.
     
    uditg, Mar 4, 2010 IP
  5. blubloc.annm

    blubloc.annm Notable Member

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    #5
    No need This is Enough

    Also put a Mail cc to all of the following mail ID's

    moldenburg[at]paypal.com (Michael Moldenburg, Paypal Complaints)
    sthompson[at]paypal.com (Scott Thompson, PayPal President)
    mhentges[at]paypal.com (Mary Hentges, CFO PayPal)
    crme[at]paypal.com (PayPal Office of Executive Escalations)
    mvergara[at]paypal.com (Mike Vergara, Senior Director Accounts Protection)
    lfriedberg[at]paypal.com (Larry Friedberg, Sr. Manager Brand Marketing & Security)
    cwong[at]paypal.com (Catherine Wong, Senior Product Manager Merchant Services)
    mbarrett[at]paypal.com (Michael Barrett, Chief Information Security Officer)
    slivnat[at]paypal.com (Sarah Livnat, PayPal Risk Management)
    executiveoffice[at]paypal.com
    appeal[at]paypal.com
    harbor1[at]paypal.com
    ppelce[at]paypal.com
    cardreview[at]paypal.com
    complaint-response[at]paypal.com
    abuse[at]paypal.com
    Europeanservices[at]paypal.com
    resolutions[at]paypal.com
    appeals[at]paypal.com
    compliance[at]paypal.com
    escalations[at]paypal.com
    webform[at]paypal.com
    service[at]paypal.com (Unmonitored)
    spoof[at]paypal.com
    complaints[at]paypal.com
    aup[at]paypal.com
    press[at]paypal.com (Let public relations know you are filing complaints)
    apires[at]paypal.com (Amanda Pires -- Media Relations Contact)
    chargebackresponse[at]paypal.com
    pending_reversal[at]paypal.com
    global2[at]paypal.com
    intl[at]paypal.com
    ppe_courtesycredit[at]paypal.com
    BoEappeal[at]paypal.com
     
    blubloc.annm, Mar 4, 2010 IP
    simplyjo likes this.
  6. uditg

    uditg Active Member

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    #6
    just tell them that you do some web services and u arent in goods there is no need to provide with invoices since they will send u another 10-20 transaction details
     
    uditg, Mar 4, 2010 IP
  7. alana13

    alana13 Well-Known Member

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    #7
    I am also facing same problem. Paypal asking from me a detail of transaction which was done on 04 January 2010. How can i removed limited access, I am unable to understand. The problem is i did a little bit work for an Indian person and he send me $6 and paypal taking it as an personal payment in India. How can i get an invoice from him ??

    If he will not agree to send me an invoice then what i have to do ?? This is the totally disgusting behavior by Paypal, please help me.
     
    alana13, Mar 4, 2010 IP
  8. aap

    aap Well-Known Member

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    #8
    Upload few of these:
    1) Print screen of any email conversation between you and buyer.
    2) Work completed by you, like screenshot of web design etc.
     
    aap, Mar 4, 2010 IP
  9. samvincent08

    samvincent08 Guest

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    #9
    I tried my level best to explain them and uploaded few screenshots of the mails and reports. Lets wait and see what they reply.
     
    samvincent08, Mar 4, 2010 IP
  10. alana13

    alana13 Well-Known Member

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    #10
    Actually, the problem is I did some directory submission work and we did deal over Gtalk and no email conversation I have right now, even if i will ask to my client for an email regarding job done he can send me but it will be on today date.

    The problem is that the client is also from India and payal understanding it as an personal payment. Please suggest what i have to do.


     
    alana13, Mar 4, 2010 IP
  11. keerthi143

    keerthi143 Well-Known Member

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    #11
    Thanks for list of paypal emails

     
    keerthi143, Mar 4, 2010 IP
  12. samvincent08

    samvincent08 Guest

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    #12
    Yeah all paypal wants is a perfect, valid screenshot of invoice, receipt & all legal documents & a short & sweet & complete E-Mail correspondance * preferable a tracking info.

    They don't understand the work style of Us. Invoice, receipt, E-Mail correspondance, Tracking no., Where the hell should I go fora ll these? I get paid, I submit to directories, I mail them an excel report.!!!

    And in your case, Indina - India personal payment is serious headache, and out of 8 traansaction I am questioned about, 3 are like that.

     
    samvincent08, Mar 4, 2010 IP
  13. aap

    aap Well-Known Member

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    #13
    you can send screenshot of chat conversation. In gmail, click chat link from left menu.
     
    aap, Mar 4, 2010 IP
  14. alana13

    alana13 Well-Known Member

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    #14
    Now my account is restored, I just got a mail from paypal. I fill the resolution form of paypal before 1 hr. and i got quick reply from their side, Thanks Paypal.

     
    alana13, Mar 4, 2010 IP
  15. samvincent08

    samvincent08 Guest

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    #15
    My Account too got restored now :) Problemo Solved :p
     
    samvincent08, Mar 4, 2010 IP
  16. dudy255

    dudy255 Peon

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    #16
    What proofs you have provided them now to get it restored
     
    dudy255, Mar 4, 2010 IP
  17. samvincent08

    samvincent08 Guest

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    #17
    I explained them completely about this forum, my service thread, briefly about my service, how I communicate with the buyer, why I dont use invoice or recevipt or stuffs like that.

    I attached screenshots of the Mails (DP Private messages mail subscription) and my service report screenshots.

    I also added that I am ready to provide any further details & asked them to give a mail ID where I can forward all mails, reports etc.

    DONE.

     
    samvincent08, Mar 4, 2010 IP
  18. simplyjo

    simplyjo Well-Known Member

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    #18
    +1 rep for email ids and helping us out with a solution.
     
    simplyjo, Mar 4, 2010 IP
  19. samvincent08

    samvincent08 Guest

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    #19
    I don't advice people to mass e-mail PayPal. Trying to be rude or evasive or spamming, will only raise suspicion.
     
    samvincent08, Mar 5, 2010 IP
  20. simplyjo

    simplyjo Well-Known Member

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    #20
    I did mail them and I got an auto response saying these id's are not monitored and they can only help us via resolution center.. thats bad.. as I cannot upload anything in resolution center till they remove the 'completed' option from there..they r driving me nuts.
     
    simplyjo, Mar 5, 2010 IP