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Can't use internet through VPN services

Discussion in 'Security' started by Metodios, Jun 29, 2009.

  1. #1
    Hello.I can't use internet through some VPN services although I can connect to them.They are Open VPN and PPTP and have the same problem.I have other VPN services(Open VPN,L2TP,PPTP) that work fine.I contacted an admin from one of these and he said their servers work alright,so it's a problem with my computer.I sent a ping in their server and I got the response - destination host unreachable.I have Windows XP SP2 and a broadband connection through fiber optics using PPPOE.Can you help me?

    Thank you.
     
    Metodios, Jun 29, 2009 IP
  2. SSANZ

    SSANZ Peon

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    #2
    Sounds like you have some firewall/port issues.

    Opened your router up to the appropriate ports?
     
    SSANZ, Jun 29, 2009 IP
  3. Metodios

    Metodios Peon

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    #3
    I don't have a router.I even disabled my firewall but nothing seems to work.
     
    Metodios, Jun 29, 2009 IP
  4. A.G

    A.G Well-Known Member

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    #4
    what the error number you get when connection failed ?
    and can you share us what the VPN sites worked with you and who didn't ?
     
    A.G, Jun 29, 2009 IP
  5. Metodios

    Metodios Peon

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    #5
    I don't get error connection,they connect just fine.The problem is I can't make any traffic through them.They are Open VPN and PPTP.I know it's a problem client side,not server side.
     
    Metodios, Jun 30, 2009 IP
  6. Thibaut

    Thibaut Well-Known Member

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    #6
    Are you using OpenVPN or PPTP on the client side ?
    Can you see the private IP interface on your side ? (ipconfig/all)

    Regards
    Thibaut
     
    Thibaut, Jun 30, 2009 IP
  7. Metodios

    Metodios Peon

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    #7
    Yes,I can.
     
    Metodios, Jun 30, 2009 IP
  8. Thibaut

    Thibaut Well-Known Member

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    #8
    This doesn't seem to be a VPN issue as your private interface is enabled. Therefore neither authentication and filter (firewall) are causing the issue. I would probably go for an IP routing problem.

    Can you ping the local VPN interface ?
    Can you ping the remote VPN interface ?

    And you didn't tell me what VPN client you are using on your side. This is vital as their is a very tricky issue with one of it.

    Regards
    Thibaut
     
    Thibaut, Jul 1, 2009 IP
  9. Metodios

    Metodios Peon

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    #9
    I told you,they are PPTP and Open VPN,but I don't understand what do you mean by local and remote interface.

    Thank you.
     
    Metodios, Jul 1, 2009 IP
  10. Thibaut

    Thibaut Well-Known Member

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    #10
    The local interface is the virtual card on your computer.
    The remote interface is the virtual card on the server.
    Both have been enabled by the VPN system leading to the activation of the VPN tunnel and should have a private IP address, ie 192.168.x.y, 10.x.y.z or 172.16.x.y

    If you use both VPN clients and you successfully connected the server, you should have at least 3 interfaces on your side:
    - One for your LAN (going to the Internet)
    - One for OpenVPN
    - One for PPTP

    Those interfaces must carry different IP addresses or else you will mess the IP routing which I presum could be the cause of the issue.

    So what you should do is:
    - ping the OpenVPN local interface, the one on your side. Fetch the information using ipconfig
    - ping the OpenVPN remote interface, the one on the server side.

    Do the same with the PPTP interface.

    Regards
    Thibaut
     
    Thibaut, Jul 1, 2009 IP
  11. iravpn

    iravpn Peon

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    #11
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    iravpn, Jul 15, 2009 IP
  12. patrick30

    patrick30 Peon

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    #12
    I am using the service vpnmessenger . com which allows to surf voip and messenger between your contacts
     
    patrick30, Jul 16, 2009 IP
  13. jeffh23

    jeffh23 Peon

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    #13
    Pinging the server does not mean much as the ping response is probably turned off to prevent denial of service attacks. If you are authenticating to the VPN server but can't route than your route is likely being blocked on your computer. Not knowing what services you are using make sit difficult to diagnose. I use a personal vpn service and have several accounts and log in over and over again without issues. Even PPTP over OpenVPN works fine.
     
    jeffh23, Jul 29, 2009 IP