Can any hosting experts answer this?

Discussion in 'Web Hosting' started by chris123, Jul 10, 2009.

  1. #1
    Ok here's the scenario; help me work out what the hell is happening here :confused:

    There is website 1 hosted at hostA.com which has nameservers ns1.hostA.com/ns2.hostA.com

    Website 1 changes ownership and the nameservers are changed too ns1.hostB.com and ns2.hostB.com

    The website still resolves and loads from hostA.com, the website hasn't moved. The domain is pointing at a different nameserver but the site is still loading on the old server!

    Is it possible to put some record on a namesever that says "actually, this nameserver has nothing for you - try ns1.hostA.com" ?
     
    chris123, Jul 10, 2009 IP
  2. wisdomtool

    wisdomtool Moderator Staff

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    #2
    DNS servers aren't so smart. There isn't such protocols built in for such redirection. You may want to check what is wrong with your DNS with tools like eg http://www.intodns.com
     
    wisdomtool, Jul 10, 2009 IP
  3. stijnne

    stijnne Banned

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    #3
    How long have you been waiting already? It can take upto 48 hours before the site will be available on the new nameservers ;) In some countries even 7 days... but that's for countries that hardly have internet :D

    Or have you been waiting for more than a week already?
     
    stijnne, Jul 10, 2009 IP
  4. GenghisKhan_Foehammer

    GenghisKhan_Foehammer Banned

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    #4
    sounds like you need to have the host run the Resolver Configuration to see if that will help clear the problem.
     
    GenghisKhan_Foehammer, Jul 10, 2009 IP
  5. sam77am

    sam77am Well-Known Member

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    #5
    It can take upto 48 hrs...
     
    sam77am, Jul 10, 2009 IP
  6. ripified

    ripified Peon

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    #6
    have you checked the DNS configuration with the control panel you are using? You have to change it there as well if you just migrated the whole website from A -> B.
     
    ripified, Jul 10, 2009 IP
  7. ms2134

    ms2134 Well-Known Member

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    #7
    Have a chat with the hosting company that deals with both the website and website in which the website was dealt.

    Make sure that you have the details required, such as the previous DNS, and New DNS Names and also the website domain name.

    This will allow them both to do checks on their side of the hosting chain and make any changes needed.

    The chances are that they will tell you that it may take up to 48 hours for the new DNS Names to resolve and change.

    ~ Mike
     
    ms2134, Jul 10, 2009 IP
  8. rockyg

    rockyg Peon

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    #8
    It varies between Internet Service Providers. Some ISP's only update once a day and it could be up to 2 days. If they don't update their DNS records then you're web address may still be resolving to your old server. Try access the site from a proxy located in another country - It will probably resolve correctly.

    Then drop a mail to your ISP telling them to update their DNS records more frequently!
     
    rockyg, Jul 10, 2009 IP
  9. fhmfan

    fhmfan Peon

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    #9
    I thought the nameservers resolve to an IP address, if the IP address is the same then it doesn't matter what the nameserver names are as long as it's pointing to the right IP. Maybe the new host has bought the old domain name anyway or just had them point to the correct IP. I'd check the IP addresses to be on the safe side.
     
    fhmfan, Jul 10, 2009 IP
  10. toniya

    toniya Well-Known Member

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    #10
    Change the child name servers of the domain with correct DNS and IPs. It will resolve within few minutes. But must clear the cookies and cached pemp internet files and so on first :D

    Check status with this link : http://www.drwhois.com

    Good luck
    Toniya
     
    toniya, Jul 10, 2009 IP
  11. chris123

    chris123 Peon

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    #11
    Thanks everyone.

    Its not my website. Its not a DNS problem. It's not like im waiting for NS's to resolve!

    No, just a see someone doing something weird and Im trying to work out what they're doing.
     
    chris123, Jul 10, 2009 IP