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DP Problems or Questions? Read Here

Discussion in 'Support & Feedback' started by calum, Jun 5, 2009.

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  1. #1
    Due to the fact that DP has so many members and the servers haven't been upgraded for a long time, they have become overloaded which causes problems for the vast majority of DP members.

    So, instead of making a thread to ask, here are some tips:

    • If whenever you log in you become logged out again, then tick the "remember me" box. There are some problems with sessions so the only real way to stay logged in is to do so. If you are on a shared computer then remember to log out afterwards.
    • If you have received an email saying you have a new PM, but it is not in your inbox, then just be patient as there is some delays in the database since it is so large so PMs take a while to appear
    • The same applies for PMs appearing as unread after you have read them
    • If you appear to be the only person online at the bottom of the forum, then you are not, it is just a bug, so there is no need to make a thread about it.
    • You want to contact an admin? Well Shawn is busy so you will need to contact a moderator - they can deal with the majority of problems - you can see online moderators here: http://forums.digitalpoint.com/showgroups.php
    • If you cannot access the forum, or have strange delays or problems when browsing or posting then it will be database issues, so take a break or try to go on at less peak times (eg. not the evenings) - clearing your browser cache and cookies may help
    • No, you can't change your username.
    • If you receive a spam PM, then forwarded it to a moderator.
    • If you receive an infraction then don't post about it or you will get another, just read here: http://forums.digitalpoint.com/showthread.php?t=216611
    • If you have a question about itrader, infractions, spam, reputation or anything else then check the sticky threads in the suggestions forum and do a search - what you are asking will have been asked before.
     
    calum, Jun 5, 2009 IP
  2. Guthix121

    Guthix121 Well-Known Member

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    #2
    Nice list, but people will STILL keep asking these questions over and over again.
     
    Guthix121, Jun 5, 2009 IP
  3. probably_not

    probably_not Peon

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    #3
    you forgot about > don't bother making recommendations to improve the forum/community... it won't be implemented.

    "thanks for the suggestion." LOL

    "thread closed."
     
    probably_not, Jun 5, 2009 IP
  4. Moses8595

    Moses8595 Peon

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    #4
    Yup..It's a good tip for the newbie..
    Thanks:)
     
    Moses8595, Jun 5, 2009 IP
  5. waxman1000

    waxman1000 Peon

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    #5
    Thanks for the list. I think it will be really helpful to some people
     
    waxman1000, Jun 5, 2009 IP
  6. micksss

    micksss Notable Member

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    #6
    Thank you for posting this list. Hopefully it will help user and mods frustrations.
     
    micksss, Jun 5, 2009 IP
    calum and Radz like this.
  7. terminator69

    terminator69 Notable Member

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    #7
    Better yet; fix the server problems and we wouldn't have to worry about trying to explain to people that they should just deal with all the preventable server issues that come along with surfing DP.
     
    terminator69, Jun 6, 2009 IP
    Radz likes this.
  8. blog8491

    blog8491 Notable Member

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    #8
    This must be a sticky thread, great information to solve many problems in these days.
     
    blog8491, Jun 6, 2009 IP
    calum likes this.
  9. RadioBounce

    RadioBounce Banned

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    #9
    Thanks man! Alot of the things mentioned there have been happening to me.
     
    RadioBounce, Jun 6, 2009 IP
  10. Nconn

    Nconn Active Member

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    #10
    Thank you for this , very useful!

    Pat
     
    Nconn, Jun 6, 2009 IP
  11. giorgioarmani

    giorgioarmani Well-Known Member

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    #11
    What is Shawn so busy with?
     
    giorgioarmani, Jun 6, 2009 IP
  12. Radz

    Radz Notable Member

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    #12
    this is because mod can't implement those suggestion.. its Owner who can :rolleyes:
     
    Radz, Jun 6, 2009 IP
    calum likes this.
  13. calum

    calum Peon

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    #13
    As Radz says only Shawn (even Rob doesn't have full admin) can implement things such as server upgrades etc. - And Shawn hasn't been doing anything for ages.
     
    calum, Jun 6, 2009 IP
  14. micksss

    micksss Notable Member

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    #14
    I agree it will be helpful to be pointed to in the FAQ even...
     
    micksss, Jun 7, 2009 IP
  15. dynashox

    dynashox Premium Member Staff

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    #15
    This thread is good enough to be a sticky but too bad, majority of the members here don't even bother to read stickies. Thus, they'll keep asking the same questions on and on. :rolleyes:

    - Dynashox -
     
    dynashox, Jun 7, 2009 IP
  16. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #16
    Just because they don't care to go through FAQ/Rules,Stickies etc. and start a thread immediately once any question popup in their mind :rolleyes:

    DON.
     
    deluxdon, Jun 7, 2009 IP
  17. oneawesomeguy

    oneawesomeguy Peon

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    #17
    Hey I've been here for a while and this even answers some of my questions. :)

    I still don't understand why the server still is overloading though. Is Shawn poor or something that he can't afford decent servers? Doesn't DP make enough money?
     
    oneawesomeguy, Jun 7, 2009 IP
  18. Cameljourney

    Cameljourney Prominent Member

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    #18
    When you have a court case against ebay, you will be very busy.
     
    Cameljourney, Jun 8, 2009 IP
  19. giorgioarmani

    giorgioarmani Well-Known Member

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    #19
    Wouldn't a lawyer be taking care of this? I don't see why this should mean there is no time left in the day to do a VB update?
     
    giorgioarmani, Jun 8, 2009 IP
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