coldfusion mail server

hopefully i've found the right spot for this thread...


i've got a CF application which will send a confirmation e-mail to users when they apply for something...

however recently someone who applied said they received no confirmation.. on further inspection i noticed he had an accented e in his e-mail address..

something like stéphane@server.net.. on further testing i found out that not only when a user has any accented characters in their address do they not receive the e-mail.. but none of the other addresses receive the e-mail either...

has anyone dealt with this before? i wasn't able to come up with much from google.

 

Check the CF mail server logfile - you can find the location of the logfile in the CF administrator. It should show you failure messages, and you should be able to debug it from there.

Alternately, you can check the undeliverable directory (it's [cfroot]/mail/undelivr) and you should see any undeliverable messages. If your messages exist in there, then they aren't getting through.

I've also seen issues where the mail server CF is connecting to (the server you're sending the email from) won't accept email from addresses that don't exist on that server. So, if your your from address in your cfmail tagdoesn't exist on that server, then you won't be able to send a message from that server.

 

You might try running cfmail in html mode, or using the character code for that character instead.

 

Hi,

This might help...

http://www.petefreitag.com/item/517.cfm

 

Hi,

This is very useful link.
It will definitely help you
Best of Luck !!!