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My hosting account has been suspended

Discussion in 'Web Hosting' started by Jalpari, Mar 8, 2009.

  1. #1
    My host says my site is using server resources and there is danger of server crash (not bandwidth and space issue).

    What cause it can be, currently my hosting ac is suspended? Did they inform before suspending any ac (they did not) and when i ask why u did not inform me they says in some condition we inform and sometimes we do not. :confused:

    Now they are saying my ac was suspended becoz wordpress index.php file was using exccess cpu resources. how i can fix this issue :confused:
     
    Jalpari, Mar 8, 2009 IP
  2. MayurGondaliya

    MayurGondaliya Well-Known Member

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    #2
    The simplest solution is to change the hosting company that does not have CPU limit or provides higher CPU limit.

    Another solution
    - Install wordpress caching plug-ins
    - Remove unnecessary plug-ins
    - If your database is large, remove unnecessary posts, comments and optimize all tables.

    However, it is still recommended to change the hosting company since as your blog grows, you will get more traffic and will use more CPU, your account will be suspended again.
     
    MayurGondaliya, Mar 9, 2009 IP
    Jalpari likes this.
  3. SSANZ

    SSANZ Peon

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    #3

    Incorrect, This is not the simplest solution as finding the script or PHP page using the resources ( causing the issue ) will be the simplest solution.

    Dont change to a host and ignore the obvious problem(s).

    Has your host alerted you of what script is using these resources?
     
    SSANZ, Mar 9, 2009 IP
  4. Camay123

    Camay123 Well-Known Member

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    #4
    have you read the TOS of your host, it is probably indicated that they can suspend an account for server over usage.

    As stated, find the problem, correct it, either with a cache plug in for wordpress or by downsizing your db and blog plugs ins
     
    Camay123, Mar 9, 2009 IP
  5. tmbejoy

    tmbejoy Peon

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    #5
    you shouldnt trust cheap web hosts that come around for a while and then show their ass, they are really cheap.
     
    tmbejoy, Mar 10, 2009 IP
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  6. InFloW

    InFloW Peon

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    #6
    Since they say the usage is coming from the index.php I imagine you're not using any caching plugin at all. I really recommended you consider using wp super cache. The other common cause to heavy CPU from wordpress are poorly made plugins or way to many plugins running.
     
    InFloW, Mar 11, 2009 IP
  7. AquariusRyan

    AquariusRyan Peon

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    #7
    I'd recommend taking a look at this:
    http://wordpress.org/extend/plugins/wp-super-cache/

    Also be careful as installing a boat load of extra plugins into wordpress can up its CPU usage if they are badly written.

    And finally, be careful with who you choose to host with. Some web hosting providers will be there one minute and gone the next.
     
    AquariusRyan, Mar 11, 2009 IP
  8. Tox

    Tox Well-Known Member

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    #8
    Just curious who where you hosting with ? Hostmonster by chance ?
     
    Tox, Mar 12, 2009 IP
  9. imnajam

    imnajam Well-Known Member

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    #9
    I would slightly go off-topic and comment that don't look for hostgator, they are bad just like your current host, they wont inform you about terminating your account, their support is quite slow in case they suspend your account, they don't have many abuse administrator, it took me more than 1 day to get my issue resolved.

    not commenting on your issue, as others comment would be helpful enough to resolve it:)
     
    imnajam, Mar 27, 2009 IP
  10. Master Directory

    Master Directory Well-Known Member

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    #10
    where u host?
     
    Master Directory, Mar 27, 2009 IP
  11. piratesbi

    piratesbi Peon

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    #11
    can u plz tell the hosting site name ?
     
    piratesbi, Mar 27, 2009 IP