Live Support Chat

Hey Guys,

I want to add a live support chat on my web site for my clients. Can anyone recommend a script or a web site that provides a service?

Preferably free.

 

A list of Popular free scripts:
Crafty Syntax Live Help
BoldchatPlus
phpOnline
Help Center Live

 

Awesome. Thanks.

 

youre welcome. Oh and forget about BoldchatPlus they gone commercial.

 

I've been using Crafty Syntax for a while and it's an excellent free offering.

 

try livezilla

Or if your looking to invest try Kayato support suite which is great.

 

There is a lot more out there than I thought there was.

 

Kayako Support Suite Is the best you can get , It also comes with a windows application to use. And you can get a free months trial.

 

Kayako Also has a Few windows addons such as Instant Desktop Notification when you get support ticket.

Also SMS gateway is avaiable from the website

 

Kayako is pretty pricey though. I'm going to add this to 3 of my sites. That would cost around $1,500.

 

I'm been using free crafty syntax for a while.

 

oh did I forgot livezilla? Damn one of the best free ones. if you want a free one I would go for livezilla since it has lots of features and a windows app

 

livezilla looks promising. I want to be able to lock my computer and then have it turn off the live chat. When I unlock it then have it turn it on.

I am hoping livezilla is able to do it.

 

You could always add google talk to your webpage. Just a thought.

 

livezilla does have a away feature but I'm not sure if its automatic

 

Take a look at www.jbTop.com. It is the best Live live support chat.
You may even chat from your cell phone.

 

I suggest using Livezilla For live support and WHMcs for your support tickets. it would be the cheapest way but Kayato is the best way forward and keep WHMCS just for billing.

 

I did a little overview across a few services, here's the link to the last article (it has links to all the previous sections): http://www.istudioweb.com/live-tech-support-click-here-part-4-of-the-review-2008-02-16/

 

Ok. This isn't just a script, it's a program that you install on your computer. This way you never have to keep a browser page open to receive incoming chats.

http://livezilla.com

 

nice thread I was looking for a live chat box also, does any one have any recommendations for a joomla site? (or can you use them all on every type of site)