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How can I access a server with out details?

Discussion in 'Site & Server Administration' started by willyboy104, Nov 26, 2008.

  1. #1
    Hey well I ve just tried to get on my site to find the domain had been suspended for some unknown reason.

    I need to retrieve the files from the server however my log in has been denied I was running wordpress and need to get my custom theme.

    Is there anyway I can retrieve my server files?
     
    willyboy104, Nov 26, 2008 IP
    Bohra likes this.
  2. Bohra

    Bohra Prominent Member

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    #2
    if u are able to access wordpress admin area

    Open admin panel and click design and check out theme editor

    For the above process site has to be live
     
    Bohra, Nov 26, 2008 IP
    willyboy104 likes this.
  3. SudoAptitude

    SudoAptitude Active Member

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    #3
    If your domain was suspended, send your host a support ticket asking for a backup of your files.

    also, if your host suspended you without warning, I would recommend you find another one.
     
    SudoAptitude, Nov 26, 2008 IP
  4. willyboy104

    willyboy104 Active Member

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    #4
    Thanks both of you, Yeah i think I may do. I had an agreement with the hoster but not sure whats happened.

    I just need my files back.
     
    willyboy104, Nov 26, 2008 IP
  5. best host world

    best host world Peon

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    #5
    Hello ,

    Just contact the Webhost provider after with checking the DNS info and they will letting you know whats happen exactly .

    Thank you .
     
    best host world, Nov 26, 2008 IP