Here are 10 things it could do to improve itself: 1) Google needs to fix several advanced search problems. Many of them have been known for several months. These are things that should work. For example, having the Boolean operator OR work properly. Greg Notess points out many of them on his site. A feature that would be nice to have is the ability to turn Google's new autostemming feature on or off. 2) Google's page estimates haven't been close to accurate for many months. I've been told that they're, "just estimates." However, can't estimates be more accurate? 3) Advanced search documentation should state that longer html web pages (over 101kb) and pdf files (over 120kb) are indexed only up to those points. If what you need to find is past that arbitrary limit, you will not find it. Why won't Google state that they have size restrictions? 4) The company should clearly state that they don't show all backlinks when running a link: search. 5) Google needs to work harder to remove spam and many duplicates and near duplicates from the database. If that doesn't work, how about clustering them underneath one representative page? 6) I've been a Blogger customer for a couple of years. I'm also supposed to have better access to customer service since I'm a former Blogger Pro customer. I had a problem about a month ago (it's been solved) but I've yet to hear back from Blogger's customer service. I've also heard from a few people that customer service for Google Appliance customers might also leave a bit to be desired. 7) I agree with Danny Sullivan, Google Bombing/manipulation is an issue that needs to be addressed. 8) When the company announces a new service it should work properly. Three weeks ago they announced a shortcut allowing you to enter an airline name and flight number. However, it doesn't work for many airlines (including two major airlines in Google's home state California and for some flights if it has a four digit flight number.) 9) In late August IEEE announced that Google was crawling abstracts of their publication database. According to the news release, the project was to be completed by September. That was five months ago and a very small percentage of IEEE material appears in Google. What happened? 10) In 2001 Google spokesperson David Krane told News.Com, "...we've firmly established ourselves as the No. 1 search service on the Internet, and this can be attributed to our laser-like focus on a search-only business model." It's obvious that this business model is gone.
Happen to agree esp on point number 4 and number 6. But I guess what is mentioned by dairyman is also correct. I doubt those issues will be seriously looked into by them because some have been around for some time now.
Google doesn't do a bad job at all and for all the bad press it gets there is a lot of good that comes from it too.
Ok... Google really needs some advice right now since they are not doing anything good, their service sucks, their stocks are at lowest, they don't have the best engine, they don't have the best advertising program Of course I'm kidding.
I believe google's staff always seek for any comment to help them enhance the quality of services.Maybe you can use contact form direct to google to make your voice louder.
One thing that annoys me about Google is how it ranks outdated information so high in SERPs. For instance, I searched for reviews on certain content management system software packages, and all of the reviews on page 1 were from 2005. It's no help whatsoever. I would have rather seen reviews from a month or two ago, with a lot of good content. Google still has a long way to go in that regard.
i think you write to brin and maybe your web will be treated specially for this suggestion. always on top while searching who knows...