We want to see your sites (and your clients) succeed, that is why we guarantee high server performance, 100% no overselling & full usability. Unless a script is running wild, you'll never hear anything about resources, and we will work with you to help solve the problem! We're not so cut and dry when it comes to disabling accounts in a hurry, because our servers always have plenty of room to spare. DILIGENThost.com - Providing Canadian hosting services based purely on high-availability, with effective and never outsourced support. No overselling, making sure we can provide what's been advertised, with a key focus on our levels of customer service. Oh, and feel free to test our support before signing up! We know our quick answers make our customers happy, and we're sure potential customers would like to know this too. Live Support | Support Ticket | Click to call Toll free phone support: 1-866-779-1464 All of our system admins are fully English & French bilingual, ready to provide 24/7 non-outsourced support to our users. We can help you in mostly any language, with the help of a partnership with a translating firm. There are no "second-in-command" for our services, you will always reach an associate fully qualified to make changes in our network. Customized plans available, create a Sales support ticket for quote. Account transfers are available anytime, just contact us via live support or submit a support ticket and we'll transfer the account from your previous host. DILIGENThost has upheld a 100% uptime guarantee since it's start, 11 months ago, and it's not about to change! To celebrate, we are having a lifetime 50% off for the last 2 months, until our anniversary. Please refer to the current offers below for details. View our uptime reports & status Accounts are activated instantly! All servers in our network are high-performance (minimum of 4 CPU cores). We secure your satisfaction with a full 30-day money back and 100% uptime SLA. [Private nameservers] Each of our hosting accounts allow self serve DNS management, meaning you can use your domain with more than just our services. All you have to do is contact support and we'll activate this for you and give you the details. You can also leave the management to us, if you want, giving us the changes needed in support tickets/live support. Some testimonials: http://www.webhostingtalk.com/showthread.php?p=5293770#post5293770 http://www.webhostingtalk.com/showthread.php?p=5190956&highlight=diligenthost#post5190956 http://www.webhostingstuff.com/review/DILIGENThost.html http://www.webhostingtalk.com/showthread.php?p=5294979#post5294979 http://www.webhostingtalk.com/showthread.php?p=5320233#post5320233 Current offers: - Lifetime 50% off any plan when paying quarterly (every 3 months) or more coupon: 4LIFE - 75% off your first month when paying monthly coupon: FIRSTMO - Pay monthly and pay only every 2nd invoice for up to 6 months (meaning the 2nd, 4th and 6th months are free) coupon: PULSE - Double your web space coupon: DBLDH Our upstream providers: Premium BGP mix of PCCW, Level3, NTT, Savvis and private peering with Comcast and SIX (MSN, Earthlink, Google, Yahoo, Speakeasy, BellPac, Group Telecom, 360Network, etc.) DILIGENThost features: Excellent ping times/speeds worldwide ZERO packet loss premium network Fast provisioning, within minutes 24/7 Non-outsourced support Guaranteed quick & useful support Instant account activation RAID configured servers for performance & fail-safe Twice per day backups (please view our TOS for details) cPanel 11 PHP 4.4.7 & 5.2.5 (Default is 5) Fantastico Deluxe Zend Optimizer Ioncube Frontpage support Perl Curl + SSL Python CGI-BIN Unlimited addon domains & subdomains Unlimited MySQL databases Unlimited additional features Self Serve DNS management Custom error pages Private nameservers Resource monitored servers, never oversold Support resolution within first point of contact Yearly promotions which current users can take advantage of 100% Network & Power uptime SLA 30 day money back guarantee Want to test our network/control panel? Visit our test section. Shared hosting plans: Essentials - 2Gb storage, 20Gb transfer $13.20/bi-annual, $23.76/annual Economy - 5Gb storage, 50Gb transfer $47.40 - $3.95/month* Executive - 7Gb storage, 100Gb transfer $83.40 - $6.95/month* Business - 10Gb storage, 200Gb transfer $155.40 - $12.95/month* *Based on yearly payments (regular pricing). We provide billing on monthly, quarterly, semi-annually, yearly and biennially setups. Reseller hosting plans: DH Resell 1 - 5Gb storage, 100Gb transfer $95.40 - $7.95/mth* DH Resell 2 - 10Gb storage, 200Gb transfer $179.40 - $14.95/mth* DH Resell 3 - 20Gb storage, 400Gb transfer $263.40 - $21.95/mth* *Based on yearly payments (regular pricing). We provide billing on monthly, quarterly, semi-annually, yearly and biennially setups. Please contact us if you have any question, by either using our Live Support or by creating a support ticket on our site, an associate will respond quickly! You can also click to call our Toll free phone support: 1-866-779-1464 Looking forward to hosting you!
They don't allow warez, 2Q: What is the network policy? 2A: We do not allow any under age pornographic material, warez, piracy and cracks related content, proxies. Taken from http://www.diligenthost.com/content/view/19/
Very busy week, apologies for not replying to this thread until now! The promo code is valid until Nov. 7th, 2008. It was most likely refused because the code is only valid on new accounts, and your account was already created before you re-ordered. Information regarding the MaxMind Error has been given in the support ticket you submitted. Updates: We are now a 100% Canadian service. All of our servers are now located in Canada, running a premium BGP of Peer1, Teleglobe, Videotron & Level3.