in the last 3 days my site which was doing a constant 15 sales per day dropped to 2-3 sales per day. Its slowly getting back up. Monday made 3 sales tuesday made 4 yesterday 6 today at 5 and only half the day`s done. However over the last 3 days i received a few emails like this one: This means that people are actually BUYING the product. but at the moment your customer presses the PAY button, it says it can`t be bought. Now my eventual customers have to EMAIL ME because they WANT to pay me but cant! this is totally unacceptable.
Yeah but notice Clickbank didn`t mention theyre having problems? all they admitted is that they had CC problems during 6 hours. However they are having much more trouble.
They're having intermittent outages. It's not like it's a big secret. Paypal has unexpected problems. Aweber has unexpected problems. Your webhost has unexpected problems and so does mine. I hate it when people whine. If clickbank is so bad, go somewhere else. This is business and there's no room to whine. If you're losing money, than go somewhere else. This forum isn't for a pity party.
I am an affiliate, and I have conversion tracking on the php page that redirects to the payment link for the product I promote. Today so far it says I have had 9 people click on the payment link, and only 1 sale. I find that pretty hard to believe.
Im not whining im just asking them to admit they`re having problems. if you don`t like my thread then theres no need to be a bitch and come try and start flaming on it, just save my time and yours and don`t reply to it.
Now the analytics isn't even showing the 1 sale I got today, just the hops. It was showing the sale earlier this morning.
I think the point the OP is making is that they should have alerted publishers, than they could perhaps throw up an opt-in form instead, pause PPC etc so sales can be recovered at a later date.
Seriously people... WTF? Clickbank is not 100% reliable. But there is CJ, ShareAsale, paydotcom, amazon, ebay and many other affiliate programs and network... DIVERSIFY!
You can just about guarantee that every affiliate network has some kind of outage or downtime, it's just part of the business. In your mind you've proved that they had problem and now what? Are you going to do anything about it, are you going to dump them and go to PDC? No, your not going to do anything so it's really just a waste of time bringing this thread alive. I've had crap sales last couple of days but who cares, part of the territory as far as I'm concerned...
Whining about someone whining is pointless. I think you can just avoid the post if you have nothing constructive to offer. The simple fact is, it's possible CB had more problems than they reported and this surely won't be the first time I've heard of this. It's understandable companies will have downtime, but as a customer I expect all downtime to be accurately reported so I can make any necessary changes. After all, 'this is business'.
More proof something was fubared on clickbanks end. Check out this rebill that is supposed to happen 3 days AFTER the trial purchase... 2008-09-06 08:49 XXXXXX MSTR Sale -RB 5 $3.58 FIXYA360 CA XXXX XXXXXX then not 3 but 6 days later.. 2008-09-12 00:01 XXXXXXX-XXXX MSTR Rebill 5 $25.23 FIXYA360 CA XXXX XXXXXX
I am both a publishrer and an affiliate. The problem 'this product is not for sale' tends to be caused by the item # in the product account settings not matching with another link. I use secure ebook for one of my pdfs and that was the problem there. As an affiliate there has definitely been some problems with Clickbank procesing payments. It could be related to the above, but i usually make 2 or 3 sales a day and so far non this month though i have had a heap of hops.
I thought sales were down...did almost $1300 on Sunday and then was down to around $500 by Tuesday...but today I'm back up to around $800 already and we still have 3.5 hours left. Could be a nice day.