hi on 30th june till eve..my account was in positive and then mail came from paypal that your account is under investigation and after 10 days they made my account in negative. They returned half of my earnings to my clients and now asking me to pay 361$ to them to restore my account. I dont know what to do as i dnt have any money and i dont want to pay them as i have done nothing so why shud i pay them 361$ and its my premium account. So i wanna ask u all that SHUD I PAY OR NOT ? M running one more which is personal account so is this account safe or not ? kindly help me in this regards I'm from INDIA
What is the service you are providing to your clients. A paypal account goes under investigation if the buyer or your client put a charge back in Paypal. Please clear us your situation.
but know one has done that as i have asked all my clients and they always pay me after delivering the work........ I have asked them that i need the details of the person who has filed a dispute against me...... if clients are not satisfied with service then i used to refund them immediately. Now i dont know what to do...... earlier they told me to pat 799$ now they are saying to pay 361$.... so plz help me....bcoz i dnt want to pay them ...... All those clients who had the refund from paypal , are telling me for what we are getting our money back........ so help me......
You problem is really unexpected. Your clients might have funds from stolen credit cards or stolen paypal (it might have happened;i am not sure). And when paypal got charge backs they are deducting the money from your account.
Im sure your clients are good. Its paypal scammers ..creating the havoc and stealing your money by using their unethical methods.
You know that their clients are "good" but PayPal "scammed" them? You will need to restore your account by adding additional funds to your PayPal account in order to make everything normal.
yh many clients have paid me back.......but some are refusing that they havent recevied.... so shud i pay to paypal or not ?
i cant receive payment on that account now i have taken in another account...but i have not got the receive the full amount so they are asking for check now . i dont know what to do ....should i pay them or not as i have done nothing...
It doesn't matter if you have "done nothing". Your balance is negative because from what it sounded like you've said, people have performed chargebacks because they supposedly haven't received what you were supposed to send them. I'm not sure of the exact circumstances with your purchasers but as of right now, you owe PayPal money.
I am not getting ur point,now u say that u cannot accept payment and just before 1 post u said,ur clients paid back.
i got money into my new account.....its a personal account... Previous account was premium, in which m facing a problem...
If you want your account then you must pay. But if you can afford to let that account be closed by paypal then let it be negative.
i dont want to pay... but m having another account which is a perosnal account ... will they create problem for me ???
pay them ofcourse you did something wrong, paypal wouldn't just pick you out of the blue and deduct 300$ from your account call paypal and yes, they may be upset if you made another account just to bypass your fine..
I'm not sure about this, but as far as I've heard, no one can have 2 paypal accounts. How do you create? Same postal address? Then there may be a problem for you in the future for the next account also.
account in which m facing a problem is a premium account. New account is personal account and i think we can create one personal and one premium account. I have really done nothing......
You are allowed to have one personal account and one premier or business account. You say that you haven't done anything wrong, but not repaying what you owe IS wrong. If someone had disputed a payment and that left your balance negative, it is your obligation to bring the accounts balance back to normal. If you don't do so, this will cause your other account to be limited at some point.